---
title: "CCSO16B38 Renewal of the Remedy Maintenance Contract"
ocid: "ocds-b5fd17-a4e6bf02-0395-426b-9eb5-49d03fbb22bd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4e6bf02-0395-426b-9eb5-49d03fbb22bd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a4e6bf02-0395-426b-9eb5-49d03fbb22bd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a4e6bf02-0395-426b-9eb5-49d03fbb22bd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2017-01-04"
---

# CCSO16B38 Renewal of the Remedy Maintenance Contract

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-a4e6bf02-0395-426b-9eb5-49d03fbb22bd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4e6bf02-0395-426b-9eb5-49d03fbb22bd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a4e6bf02-0395-426b-9eb5-49d03fbb22bd.json)

## Summary

The Crown Commercial Service is seeking to renew the Remedy Maintenance Contract, classified under software-related services (CPV: 72260000). This procurement took place in England, with the contract period starting from 1st January 2017 and concluding on 31st December 2017. The open procedure procurement method was employed, and the tender phase closed on 16th December 2016. The contract value is set at £33,710.33.

This opportunity presents significant potential for businesses specialising in software maintenance and support services. Companies with expertise in Remedy products and similar software solutions would be particularly well-positioned to compete, especially small and medium-sized enterprises (SMEs) that seek to expand their client base. Participation in this tender can lead to long-term business relationships with government entities and provide a stable revenue source through multi-year contracts.

## Notice

The customer required a renewal of Remedy Licences.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/75c5ff69-e459-4f17-89e8-3a69e5fb60a6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jan 2017 |
| Submission deadline | 16 Dec 2016 |
| Future notice date | Not specified |
| Award date | 21 Dec 2016 |
| Contract period | 1 Jan 2017 - 31 Dec 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £33,710 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8QQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 4 Jan 2017 at 14:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/75c5ff69-e459-4f17-89e8-3a69e5fb60a6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/75c5ff69-e459-4f17-89e8-3a69e5fb60a6
  4th January 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/97884175-22f9-4f21-be46-b2dc567d1e40
  Framework Award Letter

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4e6bf02-0395-426b-9eb5-49d03fbb22bd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a4e6bf02-0395-426b-9eb5-49d03fbb22bd.json.