---
title: "DaaS Telemetry Discovery"
ocid: "ocds-b5fd17-a4ee37ab-27a9-4e6f-a599-2d1c107ce0f6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4ee37ab-27a9-4e6f-a599-2d1c107ce0f6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a4ee37ab-27a9-4e6f-a599-2d1c107ce0f6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a4ee37ab-27a9-4e6f-a599-2d1c107ce0f6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2022-01-28"
---

# DaaS Telemetry Discovery

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-a4ee37ab-27a9-4e6f-a599-2d1c107ce0f6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4ee37ab-27a9-4e6f-a599-2d1c107ce0f6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a4ee37ab-27a9-4e6f-a599-2d1c107ce0f6.json)

## Summary

The public procurement process for the project titled "DaaS Telemetry Discovery" has been completed by the Department for Work and Pensions in the IT services industry. This initiative, aimed at enhancing telemetry capabilities for DaaS products, has a contract value of £298,200. The procurement method was selective, and the contract was awarded on 31 January 2022, following the tender period that concluded on the same day. The contract runs from 31 January 2022 until 31 March 2022, covering services that are essential for optimising customer experiences and product performance across British Oversea Territories, the Channel Islands, Europe, the Isle of Man, and the UK.

This tender presents significant opportunities for businesses specialising in IT services, particularly those with expertise in developing automated data collection systems and telemetry dashboards. Companies that excel in consulting, software development, and customer experience analytics would be well-suited to compete in future tenders within this domain. As the procurement focuses on optimising service delivery, entities capable of demonstrating innovative solutions and enhanced observability in DaaS environments will find avenues for growth and collaboration.

## Notice

This Telemetry project sits within the DaaS Strategic Initiative labelled "Optimising flow; Observability, Telemetry & Voice of The Customer". This work package will focus upon the delivery of a 'discovery phase' for an initiative to develop the capability to design and implement telemetry dashboards for DaaS products and services. Telemetry in this context is therefore the automated collection and presentation of data and management information from the data product production and DaaS customer usage of its products and services. It is envisaged that the telemetry data will provide an insight into the customer experiences and product performance and be an input to a process of continuous service improvements for our customers. This contract will cover the work required to complete the 'Discovery' phase and provide a contract framework for a possible extension to undertake a 'pre-Alpha' stage.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/06f55095-f58e-497b-aa42-341ce33b6310 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jan 2022 |
| Submission deadline | 28 Jan 2022 |
| Future notice date | Not specified |
| Award date | 28 Jan 2022 |
| Contract period | 31 Jan 2022 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £298,200 |
| Lots value | Not specified |
| Awards value | £298,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELOITTE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Jan 2022 at 14:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/06f55095-f58e-497b-aa42-341ce33b6310

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/06f55095-f58e-497b-aa42-341ce33b6310
  28th January 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/af654ad0-0ca0-4301-911b-bd06d934eccb
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4ee37ab-27a9-4e6f-a599-2d1c107ce0f6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a4ee37ab-27a9-4e6f-a599-2d1c107ce0f6.json.