---
title: "Development of Microsoft Dynamics Customer Relationship Management solution"
ocid: "ocds-b5fd17-a4f53a58-5649-4a59-80e0-1026e86c7ff4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4f53a58-5649-4a59-80e0-1026e86c7ff4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a4f53a58-5649-4a59-80e0-1026e86c7ff4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a4f53a58-5649-4a59-80e0-1026e86c7ff4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEEDS CITY COUNCIL"
published: "2020-03-04"
---

# Development of Microsoft Dynamics Customer Relationship Management solution

Buyer: LEEDS CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-a4f53a58-5649-4a59-80e0-1026e86c7ff4

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## Summary

Leeds City Council has completed a tender for the development of a Microsoft Dynamics Customer Relationship Management solution as part of its Digital Enterprise programme. The contract, valued at £59,000, falls under the software package and information systems category (CPV code 48000000) and is located in the Yorkshire and the Humber region of the United Kingdom. The procurement method used was an open procedure, with the tender period closing on 11th February 2020. The contract commences from 5th March 2020 and is set to end on 31st August 2023.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) specialising in software development and IT services to expand their business through public contracts. Companies with expertise in CRM solutions and ongoing support services would be particularly well-suited to compete, harnessing this contract to enhance their portfolio and establish a solid relationship with Leeds City Council.

## Notice

Leeds City Council has procured a Contractor to develop a Microsoft Dynamics Customer Relationship Management (CRM) solution for the Digital Enterprise programme, including the provision of on-going support and maintenance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/13b241df-8e65-4df9-b71d-5c7b9cb7bdfe |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Mar 2020 |
| Submission deadline | 11 Feb 2020 |
| Future notice date | Not specified |
| Award date | 4 Mar 2020 |
| Contract period | 5 Mar 2020 - 31 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £59,000 |
| Lots value | Not specified |
| Awards value | £59,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEEDS CITY COUNCIL |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 3DL |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IXRM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 4 Mar 2020 at 09:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/13b241df-8e65-4df9-b71d-5c7b9cb7bdfe

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/13b241df-8e65-4df9-b71d-5c7b9cb7bdfe
  4th March 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.leeds.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4f53a58-5649-4a59-80e0-1026e86c7ff4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a4f53a58-5649-4a59-80e0-1026e86c7ff4.json.