--- title: "Parking Back Office Services" ocid: "ocds-b5fd17-a4fc855d-c0a7-49cc-bd53-2def9d7bc27c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4fc855d-c0a7-49cc-bd53-2def9d7bc27c" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a4fc855d-c0a7-49cc-bd53-2def9d7bc27c.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-a4fc855d-c0a7-49cc-bd53-2def9d7bc27c.json" source: "Contracts Finder" current_stage: "Tender" buyer: "THANET DISTRICT COUNCIL" published: "2019-08-29" --- # Parking Back Office Services Buyer: THANET DISTRICT COUNCIL Current stage: Tender OCID: ocds-b5fd17-a4fc855d-c0a7-49cc-bd53-2def9d7bc27c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4fc855d-c0a7-49cc-bd53-2def9d7bc27c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a4fc855d-c0a7-49cc-bd53-2def9d7bc27c.json) ## Summary Thanet District Council is seeking tenders for the "Parking Back Office Services" contract, a project valued at £660,000, located in Margate, England. The procurement is currently at the tender stage, with submissions due by 30 September 2019. The contract is set to commence on 1 February 2020, running for four years, with a possible two-year break clause and an option for a one-year extension thereafter. This open procedure requires tenderers to meet specified minimum standards detailed in the Invitation to Tender documentation. This tender presents significant opportunities for businesses in the parking enforcement and contract management sectors, particularly for small and medium-sized enterprises (SMEs) with relevant experience. Companies specialising in notice processing, appeals management, and enforcement procedures will find this contract suitable for their services. Engaging in this open tender may enhance competitive advantage and could result in long-term partnerships with a local authority. ## Notice Thanet District Council manages parking together with relevant enforcement through the Traffic Management Act 2004 and issues approximately 20,000 penalty charge notices for on street and off street parking offences. Thanet District Council is seeking to appoint a suitably qualified and experienced contractor to provide Parking Back Office Service in respect of parking notice processing. This will be a full notice processing unit for the management of the PCN appeals process including such things as Informal appeals processing Notice to Owner Processing Charge Certificate Processing Court Registration Transfer to Enforcement Agents Full and comprehensive details of the requirements are contained within the Invitation to Tender documentation together with full instructions on completion and submission of tenders. The Contract is anticipated to commence 1st February 2020 and will continue for a four year period however, there is a break clause after 2 yrs of the contract start date (to be exercised at the sole discretion of the Council) and a single option to extend after the four year period by 12 months (at the sole discretion of the Council). The procurement process will be undertaken on the basis of an open tender. All tenders will be accepted subject to the tenderer providing a complete submission, suitable responses to grounds for Mandatory and Discretionary Rejection and that the minimum standards are met as set out in the Invitation to Tender document. Evaluation will be on the basis of criteria as set out in the Invitation to Tender document. IMPORTANT INFORMATION: Suppliers should in first instance register themselves on the Kent Business Portal by following registration instructions. All procurement documents are attached to the notice there and available for suppliers to download and complete according to instructions contained. Any clarifications or questions must be submitted via the message area of the Kent Business Portal by no later than 1400hrs 23 September 2019. Please note that no enquiries will be accepted by any other channels. Completed tender documents must be submitted electronically via the Kent Business Portal by no later than 1400hrs 30 September 2019. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a552f0c9-f3c6-4543-9e0e-1f9784377b1b | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 29 Aug 2019 | | Submission deadline | 30 Sep 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Feb 2020 - 31 Jan 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £660,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THANET DISTRICT COUNCIL | | Locality | MARGATE | | Post town | Canterbury | | Postcode | CT9 1XZ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ4 Kent | | ITL 3 | TLJ44 East Kent | | Local authority | Thanet | | Electoral ward | Cliftonville West | | Westminster constituency | East Thanet | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 98 - Other community, social and personal services ### Codes - 98351110 - Parking enforcement services ## Release History - 29 Aug 2019 at 16:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a552f0c9-f3c6-4543-9e0e-1f9784377b1b - 28 Aug 2019 at 10:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f9c33df1-b9a1-4b61-bc6a-d1c53ea13bed - 27 Aug 2019 at 10:34 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/43cb4e8e-abc4-4435-936c-32524560b817 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a552f0c9-f3c6-4543-9e0e-1f9784377b1b 29th August 2019 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/f9c33df1-b9a1-4b61-bc6a-d1c53ea13bed 28th August 2019 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/43cb4e8e-abc4-4435-936c-32524560b817 27th August 2019 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.thanet.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a4fc855d-c0a7-49cc-bd53-2def9d7bc27c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a4fc855d-c0a7-49cc-bd53-2def9d7bc27c.json.