---
title: "The Provision of Telehealth Services"
ocid: "ocds-b5fd17-a544fd65-1859-47c2-b781-8b060ad03110"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a544fd65-1859-47c2-b781-8b060ad03110"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a544fd65-1859-47c2-b781-8b060ad03110.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a544fd65-1859-47c2-b781-8b060ad03110.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "MERSEY CARE NHS FOUNDATION TRUST"
published: "2023-06-09"
---

# The Provision of Telehealth Services

Buyer: MERSEY CARE NHS FOUNDATION TRUST  
Current stage: Planning  
OCID: ocds-b5fd17-a544fd65-1859-47c2-b781-8b060ad03110

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a544fd65-1859-47c2-b781-8b060ad03110)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a544fd65-1859-47c2-b781-8b060ad03110.json)

## Summary

The Mersey Care NHS Foundation Trust is planning a procurement process for "The Provision of Telehealth Services" in the medical equipment industry category. The engagement end date is set for 21st July 2023 with an online supplier information session scheduled for the week commencing 24th July 2023.

This tender presents an opportunity for SMEs in the North West region of the United Kingdom to offer innovative solutions for digitally enabled care at home. Businesses providing installation services of medical equipment, communications equipment, and health services are well-suited to compete. Mersey Care is seeking a provider to upscale their telehealth service and integrate with local authority telecare monitoring services. Interested parties should submit proposals by 21st July 2023 for consideration.

## Notice

Mersey Care is seeking information from Providers of Telehealth Services which it will use to help inform the development of its service specification. Mersey Care is engaging early with potential service providers for Telehealth Services. The service could be provided by a single supplier or consortia of suppliers with a lead supplier, under one contract with an estimated length of at least 5 years. The aim of this exercise is to gauge interest in this opportunity and field for innovative or competitive proposals to improve our local provision. Telehealth (or digitally enabled care at home) refers to the use of various point-of-care technologies to monitor a patient's physiological status and health conditions. It involves electronic sensors or equipment to monitor vital health signs remotely from home or while on the move. Readings are transmitted to a response centre or a clinician's computer where they are monitored against set parameters. Evidence that vital signs are outside of these parameters triggers a response, allowing the clinician to make decisions about potential interventions in real time, without the patient needing to attend a clinic. The Cheshire & Merseyside service supports over 2000 residents per annum, making it one of the largest in the UK. Mersey Care have set aside a budget of circa PS1.2M per annum (including VAT) to further widen it reach, benefiting more people with COPD, heart disease, diabetes and other long-term conditions, together with supporting the growth and development of virtual wards and digitally enabled care at home. Mersey Care wish to continue to build the evidence base around impact and to further refine and enhance the service to maximise benefits. Mersey Care are seeking to procure a Telehealth service provider (or consortium of providers) to deliver a flexible and continuously innovative service while also demonstrating the capacity to upscale the current service to further expand the wide-scale implementation of digitally enabled care at home. Mersey Care seeks solutions which have the potential for connectivity with Local Authority telecare monitoring services and devices to maximise the potential for both reactive and proactive support for people with care needs. Note that Mersey Care intends to retain the back-end clinical monitoring and clinical support elements of the Telehealth service as part of their Community Health Services provision. However, we welcome suggestions regarding the most effective demarcation between the clinical and non-clinical aspects of the service. Mersey Care would like to hear views, suggestions and proposals from interested Providers or consortia as part of this market engagement exercise. Additional information: If Providers would like to contribute please complete the attached Request for Information form. Responses should be provided as a single document and should not exceed any stated word limits. Submissions in excess of word limits may not be read. All submissions will be treated confidentially. The deadline for submissions is 2pm on 21st July 2023. * An online supplier information session will be scheduled for w/c 24th July 2023. * Supplier showcase events will be scheduled for w/c 11th September 2023 - a mixture of physical and online (attendance at the physical event will be on a first come first served basis)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/63ced27b-53c0-4f02-b8a0-e62d2685a13a |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jun 2023 |
| Submission deadline | Not specified |
| Future notice date | 21 Jul 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MERSEY CARE NHS FOUNDATION TRUST |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L34 1PJ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | Knowsley |
| Electoral ward | St Michaels |
| Westminster constituency | Knowsley |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products
- 51 - Installation services (except software)
- 85 - Health and social work services

### Codes

- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 51200000 - Installation services of equipment for measuring, checking, testing and navigating
- 51300000 - Installation services of communications equipment
- 51410000 - Installation services of medical equipment
- 85140000 - Miscellaneous health services
- 85323000 - Community health services

## Release History

- 9 Jun 2023 at 11:50 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/63ced27b-53c0-4f02-b8a0-e62d2685a13a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/63ced27b-53c0-4f02-b8a0-e62d2685a13a
  9th June 2023 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/159130a9-ae0f-4656-a2cd-a7e5fe748470
  Request for Information

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a544fd65-1859-47c2-b781-8b060ad03110. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a544fd65-1859-47c2-b781-8b060ad03110.json.
