---
title: "Online Experience Tool"
ocid: "ocds-b5fd17-a55f0800-771f-44f3-a387-430d491d8b66"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a55f0800-771f-44f3-a387-430d491d8b66"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a55f0800-771f-44f3-a387-430d491d8b66.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a55f0800-771f-44f3-a387-430d491d8b66.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COMPETITION & MARKETS AUTHORITY"
published: "2023-08-01"
---

# Online Experience Tool

Buyer: COMPETITION & MARKETS AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-a55f0800-771f-44f3-a387-430d491d8b66

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a55f0800-771f-44f3-a387-430d491d8b66)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a55f0800-771f-44f3-a387-430d491d8b66.json)

## Summary

The Competition & Markets Authority has awarded a contract for the provision of an Online Experience Tool, which includes Qualtrics user license, responses, and ongoing technical support. The contract value is £46,000 GBP. The procurement method used was selective, with a tender period ending on 1st April 2023 and a contract period running from 27th April 2023 to 26th April 2025. The buying organisation is the Competition & Markets Authority, located in London, England. The awarded supplier is Qualtrics. The procurement falls under the services category.

This tender opportunity for the Online Experience Tool by the Competition & Markets Authority could be beneficial for businesses providing information technology services. Small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprise organisations (VCSEs) are encouraged to consider bidding as the procurement process supports their participation. Considering the nature of the contract, companies that offer digital experience solutions and technical support services are well-suited to compete and potentially grow their business through this opportunity.

## Notice

Qualtrics user license, responses and access to ongoing technical support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c7f48957-4e81-4891-ac13-dfb2c0b85592 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2023 |
| Submission deadline | 1 Apr 2023 |
| Future notice date | Not specified |
| Award date | 24 Apr 2023 |
| Contract period | 26 Apr 2023 - 26 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £46,000 |
| Lots value | Not specified |
| Awards value | £46,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COMPETITION & MARKETS AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4QZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | QUALTRICS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 1 Aug 2023 at 11:45 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c7f48957-4e81-4891-ac13-dfb2c0b85592
- 30 May 2023 at 10:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c7f48957-4e81-4891-ac13-dfb2c0b85592

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c7f48957-4e81-4891-ac13-dfb2c0b85592
  1st August 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b751abf2-a7f7-4572-86ec-85d3a07112c2

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a55f0800-771f-44f3-a387-430d491d8b66. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a55f0800-771f-44f3-a387-430d491d8b66.json.