---
title: "Customer experience research"
ocid: "ocds-b5fd17-a55fb2b2-49b1-4b82-b9b9-69291931dec8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a55fb2b2-49b1-4b82-b9b9-69291931dec8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a55fb2b2-49b1-4b82-b9b9-69291931dec8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a55fb2b2-49b1-4b82-b9b9-69291931dec8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MET OFFICE"
published: "2018-05-22"
---

# Customer experience research

Buyer: MET OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-a55fb2b2-49b1-4b82-b9b9-69291931dec8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a55fb2b2-49b1-4b82-b9b9-69291931dec8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a55fb2b2-49b1-4b82-b9b9-69291931dec8.json)

## Summary

The procurement process for the "Customer experience research" project was conducted by the Met Office, a government agency based in Exeter, England. This initiative falls under the industry category of market research services, with a total contract value of £15,000. The procurement method used was a limited process through competitive quotations, and the tender period concluded on 12th February 2018, while the contract duration spanned from 13th February 2018 to 20th April 2018.

This tender presents a valuable opportunity for businesses engaged in the market research sector to expand their operations and tap into public sector contracts. Small and medium-sized enterprises (SMEs) would find themselves well-positioned to compete, given the procurement was tailored to encourage such participation. Companies with expertise in customer experience research are particularly suited to leverage this opportunity to enhance their service offerings and gain a foothold within the public procurement landscape.

## Notice

Customer experience research

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/111fed08-310b-49f4-baaa-b4ba785603d4 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2018 |
| Submission deadline | 12 Feb 2018 |
| Future notice date | Not specified |
| Award date | 12 Feb 2018 |
| Contract period | 13 Feb 2018 - 20 Apr 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,000 |
| Lots value | Not specified |
| Awards value | £15,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MET OFFICE |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX1 3PB |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Pinhoe |
| Westminster constituency | Exmouth and Exeter East |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JIGSAW RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 22 May 2018 at 13:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/111fed08-310b-49f4-baaa-b4ba785603d4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/111fed08-310b-49f4-baaa-b4ba785603d4
  22nd May 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a55fb2b2-49b1-4b82-b9b9-69291931dec8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a55fb2b2-49b1-4b82-b9b9-69291931dec8.json.