---
title: "UX Design Support for Prototyping and Mails User Journey"
ocid: "ocds-b5fd17-a57bfe4e-1fc4-4918-a4a2-57254f0dce01"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a57bfe4e-1fc4-4918-a4a2-57254f0dce01"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a57bfe4e-1fc4-4918-a4a2-57254f0dce01.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a57bfe4e-1fc4-4918-a4a2-57254f0dce01.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POST OFFICE LIMITED"
published: "2022-01-18"
---

# UX Design Support for Prototyping and Mails User Journey

Buyer: POST OFFICE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-a57bfe4e-1fc4-4918-a4a2-57254f0dce01

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## Summary

The contract titled "UX Design Support for Prototyping and Mails User Journey" was awarded to Zensar Technologies UK Limited by Post Office Limited, which is located in London, England. This contract, valued at £149,800, falls under the category of systems and technical consultancy services and was awarded on 4 January 2022, concluding officially on 28 January 2022. The procurement method used for this selective tender was a call-off from a framework agreement, with the tender period having ended on 30 November 2021.

This tender presents significant opportunities for businesses specialising in UX design and technical consultancy, particularly for small and medium-sized enterprises (SMEs) capable of delivering collaborative services. Companies adept in creating user-friendly software prototypes and enhancing user journeys within postal or retail sectors would be particularly well-suited to compete for similar contracts in the future, especially those looking to leverage partnerships with established buyers like the Post Office.

## Notice

UX support for Post Office in designing prototype EPOS software and user journeys relating to Mails. Forming blended teams with Post Office own staff to deliver. Contract awarded under Post Offices own Digital Capabilities Framework, Lot 1.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/68582a72-3f7b-4f2f-9793-3771cf4fc5b9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jan 2022 |
| Submission deadline | 30 Nov 2021 |
| Future notice date | Not specified |
| Award date | 4 Jan 2022 |
| Contract period | 4 Jan 2022 - 28 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £149,800 |
| Lots value | Not specified |
| Awards value | £149,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2Y 9AQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Bunhill |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZENSAR TECHNOLOGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72220000 - Systems and technical consultancy services

## Release History

- 18 Jan 2022 at 10:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/68582a72-3f7b-4f2f-9793-3771cf4fc5b9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/68582a72-3f7b-4f2f-9793-3771cf4fc5b9
  18th January 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a57bfe4e-1fc4-4918-a4a2-57254f0dce01. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a57bfe4e-1fc4-4918-a4a2-57254f0dce01.json.