---
title: "Social listening and audience intelligence tool"
ocid: "ocds-b5fd17-a5959497-b1a7-4c43-a0cd-4939f9650391"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a5959497-b1a7-4c43-a0cd-4939f9650391"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a5959497-b1a7-4c43-a0cd-4939f9650391.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a5959497-b1a7-4c43-a0cd-4939f9650391.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WATER SERVICES REGULATION AUTHORITY (OFWAT)"
published: "2019-11-27"
---

# Social listening and audience intelligence tool

Buyer: WATER SERVICES REGULATION AUTHORITY (OFWAT)  
Current stage: Tender  
OCID: ocds-b5fd17-a5959497-b1a7-4c43-a0cd-4939f9650391

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a5959497-b1a7-4c43-a0cd-4939f9650391)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a5959497-b1a7-4c43-a0cd-4939f9650391.json)

## Summary

The Water Services Regulation Authority (Ofwat) is seeking to procure a social listening and audience intelligence tool to enhance their monitoring capabilities of social data related to the water and wastewater sector. The tender, titled "Social listening and audience intelligence tool," falls under the industry category of services, specifically focusing on data-bearing media. This procurement is currently in the tender stage, with submissions due by 11th December 2019. The contract is expected to commence on 6th January 2020 and will last until 5th January 2021, with a total estimated value of £35,000, where the minimum bid threshold is set at £30,000.

This tender presents a valuable opportunity for businesses specialising in data analysis, social media management, or software development tailored to business intelligence solutions. Small and medium-sized enterprises (SMEs) are encouraged to participate given their suitability for the project, allowing them to expand their portfolio and connect with a governmental body. Companies with expertise in developing tools that monitor, evaluate, and extract insights from social data would be particularly well-positioned to compete effectively for this contract.

## Notice

At Ofwat, we are aware of the mass of social data available about the 17 water and waste water companies we regulate, the wider sector and water in general but we don't have a tool which enables us to effectively and accurately monitor and evaluate this data, to provide us with valuable insight. We are looking to rectify this.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c5210b15-3ae8-4ea3-bbe1-7945eefd6c96 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Nov 2019 |
| Submission deadline | 11 Dec 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 6 Jan 2020 - 5 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATER SERVICES REGULATION AUTHORITY (OFWAT) |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32584000 - Data-bearing media

## Release History

- 27 Nov 2019 at 17:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c5210b15-3ae8-4ea3-bbe1-7945eefd6c96

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c5210b15-3ae8-4ea3-bbe1-7945eefd6c96
  27th November 2019 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=NOV158766
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofwat.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a5959497-b1a7-4c43-a0cd-4939f9650391. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a5959497-b1a7-4c43-a0cd-4939f9650391.json.