---
title: "ServiceNow-Development Support"
ocid: "ocds-b5fd17-a5af7c31-c468-45ab-80f9-13e0be891f10"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a5af7c31-c468-45ab-80f9-13e0be891f10"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a5af7c31-c468-45ab-80f9-13e0be891f10.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a5af7c31-c468-45ab-80f9-13e0be891f10.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HS2"
published: "2025-02-11"
---

# ServiceNow-Development Support

Buyer: HS2  
Current stage: Award  
OCID: ocds-b5fd17-a5af7c31-c468-45ab-80f9-13e0be891f10

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a5af7c31-c468-45ab-80f9-13e0be891f10)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a5af7c31-c468-45ab-80f9-13e0be891f10.json)

## Summary

The public procurement process, managed by HS2, concerns the "ServiceNow-Development Support" contract in the Information Technology services category. This selective procurement was executed through a call-off from a framework agreement. The procurement stage is complete with the award being granted on 10th February 2025 and published on 11th February 2025. The contract period is from 10th February 2025 to 10th October 2025, covering various locations including the United Kingdom, British Overseas Territories, Channel Islands, Europe, Isle of Man, and other international regions.

This contract represents significant opportunities for businesses involved in IT services, particularly those specialising in ServiceNow development. Ideal candidates for these types of tenders are large IT service providers with a robust track record in similar works. While this tender itself was not specifically suited for SMEs or VCSEs, similar future tenders may offer opportunities for a more diverse range of companies to get involved in public sector projects, paving the way for business growth and increased market presence.

## Notice

Contract Notice for ServiceNow-Development support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6445d87e-bd83-49c1-b261-a4aeca44577a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Feb 2025 |
| Submission deadline | 9 Feb 2025 |
| Future notice date | Not specified |
| Award date | 10 Feb 2025 |
| Contract period | 10 Feb 2025 - 10 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £352,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HS2 |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 6GA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UP3 SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 11 Feb 2025 at 09:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6445d87e-bd83-49c1-b261-a4aeca44577a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6445d87e-bd83-49c1-b261-a4aeca44577a
  11th February 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a5af7c31-c468-45ab-80f9-13e0be891f10. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a5af7c31-c468-45ab-80f9-13e0be891f10.json.