---
title: "HMCTS Reform Evaluation Vulnerability Deep Dive"
ocid: "ocds-b5fd17-a6292545-cbb1-4dba-8bec-2d3a1f1b21be"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a6292545-cbb1-4dba-8bec-2d3a1f1b21be"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a6292545-cbb1-4dba-8bec-2d3a1f1b21be.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a6292545-cbb1-4dba-8bec-2d3a1f1b21be.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2023-03-15"
---

# HMCTS Reform Evaluation Vulnerability Deep Dive

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-a6292545-cbb1-4dba-8bec-2d3a1f1b21be

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## Summary

The Ministry of Justice has awarded a contract for research services to Basis Social for the project "HMCTS Reform Evaluation Vulnerability Deep Dive". The contract value is £149,151 GBP. The procurement method used was selective through a call-off from a framework agreement. The tender period ended on January 5, 2023, with the contract period starting on February 22, 2023, and ending on February 21, 2024. The study aims to assess the impact of HMCTS reform on vulnerable individuals and improve reformed services.

This contract provides an opportunity for businesses, particularly those involved in research services and with experience in evaluating reform programmes, to engage with the Ministry of Justice. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are considered suitable to participate in this contract. Businesses with expertise in conducting in-depth studies on vulnerable groups and justice system access would be well-suited to compete for this tender, contributing to the evaluation and improvement of the HMCTS reform programme.

## Notice

This study forms part of the HMCTS Reform Overarching Evaluation programme. This programme is assessing the implementation of reform and whether it has met its objectives, with a focus on Access to Justice related outcomes. The effect and experience of reform on vulnerable individuals is a particular area of interest among key stakeholders, including Parliamentary Select Committees and the judiciary. Other evaluation activity currently already undertaken/planned will include particularly vulnerable users, but these are likely to form only a small proportion of participants and will not include those with legal problems who don't access justice services. This study is a significant component of the overarching evaluation of HMCTS reform. It aims to understand the experience of the reform programme by the most vulnerable groups, including those who do not access the formal justice system. Information gathered will be used to identify where improvements can be made to reformed services. This study will further develop a robust evidence base to assess the implementation, delivery, and impact of the reform programme. There is significant interest in the evaluation from a wide range of groups and stakeholders which will be considered throughout. The NAO recommended that HMCTS should address how it will identify and evaluate the impact of changes on people's access to, and the fairness of, the justice system, particularly in relation to those who are vulnerable and digitally excluded members of the public. In response, the HMCTS Reform Evaluation Framework was published in May 2021. This framework includes the individual and cross-cutting research projects, including an in depth study on reform and vulnerability. We are expected to provide updates to the PAC on progress with the evaluation. Other interested parties include: the judiciary, the Justice Select Committee, the Constitution Committee, the academic community and third sector organisations. Additionally, HMT Spending Review conditions involve building an evidence base. This study will play an integral part in doing so as part of our overarching evaluation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c97ad601-8fa0-4f83-82bd-09152fa84a5a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Mar 2023 |
| Submission deadline | 5 Jan 2023 |
| Future notice date | Not specified |
| Award date | 7 Mar 2023 |
| Contract period | 22 Feb 2023 - 21 Feb 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £149,151 |
| Lots value | Not specified |
| Awards value | £149,151 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BASIS SOCIAL |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 15 Mar 2023 at 16:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c97ad601-8fa0-4f83-82bd-09152fa84a5a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c97ad601-8fa0-4f83-82bd-09152fa84a5a
  15th March 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6604f0f0-5670-436e-80c8-4ca1b4c2d6de
  n/a

## Provenance

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