---
title: "Provision of Performance Coaching and Instant Engagement systems"
ocid: "ocds-b5fd17-a64d042d-16a9-4659-a4d8-fbb32fc368a0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a64d042d-16a9-4659-a4d8-fbb32fc368a0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a64d042d-16a9-4659-a4d8-fbb32fc368a0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a64d042d-16a9-4659-a4d8-fbb32fc368a0.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "RADIAN"
published: "2017-11-15"
---

# Provision of Performance Coaching and Instant Engagement systems

Buyer: RADIAN  
Current stage: Tender  
OCID: ocds-b5fd17-a64d042d-16a9-4659-a4d8-fbb32fc368a0

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## Summary

The procurement process, initiated by Radian, focuses on the "Provision of Performance Coaching and Instant Engagement systems" in the services sector, specifically under software supply services. Radian, a leading housing association based in Southampton, operates in various regions across Southern England, including Hampshire and Dorset. The tender is currently in the open stage, with submissions accepted until 13th December 2017. The contracting method employed is an open procedure, which allows broad participation in the bidding process.

This tender presents significant opportunities for businesses specialising in software as a service (SaaS) solutions, particularly those experienced in performance coaching and engagement systems. Companies that can demonstrate a direct link between staff achievements and objectives will be particularly well-suited for this opportunity. Given Radian's commitment to enhancing social value in their procurement practices, smaller enterprises and social businesses are encouraged to apply, aligning with Radian's focus on sustainable community outcomes.

## Notice

Radian requires one provider of a performance coaching system who can, ideally, also provide an instant engagement system. However, depending on the result of this competitive process, Radian may decide to contract with two separate providers. Further details are given in the document set herewith. Please note in particular clause 2.2 of Appendix A: Specification; the performance coaching system shall be in the form of software as a service (SaaS) and must be able to deliver a direct, demonstrable link between the cumulative effect of staff achievements and the highest level of objective. This is an essential requirement, and any bids unable to satisfactorily demonstrate this will be unsuccessful. Additional information: Radian requires one provider of a performance coaching system who can, ideally, also provide an instant engagement system. However, depending on the result of this competitive process, Radian may decide to contract with two separate providers. Further details are given in the document set herewith. Please note in particular clause 2.2 of Appendix A: Specification; the performance coaching system shall be in the form of software as a service (SaaS) and must be able to deliver a direct, demonstrable link between the cumulative effect of staff achievements and the highest level of objective. This is an essential requirement, and any bids unable to satisfactorily demonstrate this will be unsuccessful. Delivery Notes Radian Group is one of the largest housing associations in Southern England. We are an award winning organisation, employing over 800 staff, providing nearly 21,000 affordable homes in Berkshire, Buckinghamshire, Dorset, Hampshire, Isle of Wight, Surrey, Sussex, and Wiltshire. We strive to create conditions where our residents, communities and staff can flourish. We aim for excellence in all of the affordable housing that we offer. We are a diverse and vibrant social business, with a strong sense of commercial reality. The majority of our stock is general needs housing, but also includes a significant portfolio of key worker accommodation, shared ownership, market rent and private sale properties. With a turnover in the region of PS137m, our financial strength allows us to invest in working with our local authority partners to help them meet their strategic objectives. Radian has worked hard to make the company a leader in creating strong and sustainable communities for people to live in and, as per our mission statement, "Where people flourish". We believe this mission statement should extend to our suppliers, who are expected to uphold and adhere our objectives. With the introduction of the Social Value Act in 2012, Radian's drive to deliver more to our communities has never been more important. Our procurement practices and measurement of social value from contractual relationships with our suppliers are crucial to delivering on our promises to our residents. Is a Recurrent Procurement Type? : Yes

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4dd6541e-e6f1-43e3-905a-a9e998cc2a8e |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Nov 2017 |
| Submission deadline | 13 Dec 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Mar 2018 - 29 Feb 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RADIAN |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO50 6AD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Eastleigh |
| Electoral ward | Eastleigh North |
| Westminster constituency | Eastleigh |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72263000 - Software implementation services
- 72268000 - Software supply services

## Release History

- 15 Nov 2017 at 10:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4dd6541e-e6f1-43e3-905a-a9e998cc2a8e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4dd6541e-e6f1-43e3-905a-a9e998cc2a8e
  15th November 2017 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/radian/aspx/
  Additional information on how to apply for this contract

## Provenance

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