--- title: "GB-London: Gen_18_15 Telephone Interview Service (Trainee Selection)" ocid: "ocds-b5fd17-a66784ba-abc4-4fd4-b20d-dc9a422b8281" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a66784ba-abc4-4fd4-b20d-dc9a422b8281" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a66784ba-abc4-4fd4-b20d-dc9a422b8281.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-a66784ba-abc4-4fd4-b20d-dc9a422b8281.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NATIONAL AUDIT OFFICE" published: "2018-11-08" --- # GB-London: Gen_18_15 Telephone Interview Service (Trainee Selection) Buyer: NATIONAL AUDIT OFFICE Current stage: Tender OCID: ocds-b5fd17-a66784ba-abc4-4fd4-b20d-dc9a422b8281 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a66784ba-abc4-4fd4-b20d-dc9a422b8281) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a66784ba-abc4-4fd4-b20d-dc9a422b8281.json) ## Summary The National Audit Office is conducting an open tender for the "Gen_18_15 Telephone Interview Service (Trainee Selection)" aimed at enhancing its trainee recruitment process. This procurement falls within the recruitment services industry, specifically focusing on assessment centre services for recruitment. The tender period closes on 19 November 2018, and the contract is expected to commence on 28 November 2018, continuing for one year until 27 November 2019. The project will primarily take place in London, with a total estimated contract value of £25,000. This tender presents a significant opportunity for small and medium enterprises (SMEs) specialising in recruitment and assessment services. Businesses with experience in conducting competency-based interviews and providing high-quality candidate experiences will be especially well-positioned to compete. The NAO's commitment to improving diversity and inclusion in its trainee selection offers potential for innovative approaches that align with these goals, thus encouraging firms that can deliver tailored solutions to apply. ## Notice The National Audit Office (NAO) scrutinises public spending for Parliament. Our public audit perspective helps Parliament hold government to account and improve public services. The required service is for a suitably experienced provider to conduct telephone interviews on candidates looking to join the NAO's Trainee Scheme. As part of our trainee recruitment and selection process in 2018 the NAO has decided to make a number of changes to our trainee selection process to be introduced in 2018/2019. The changes are designed to help maximise the quality and diversity of trainees we attract and recruit, consistent with our diversity and inclusion strategy. As part of the planned changes we have introduced a new telephone interview process which includes a blend of competency based (retrospective 'give me an example of when you...') type questions and more reflective and scenario-based questions covering 5 key areas (more details below). Our aim in revising our interview process is to make it focus more on competence and potential rather than past experience - which can be influenced significantly by opportunity and socio-economic background. We want to create more of a level playing field for candidates to demonstrate their suitability. This interview is an important stage as it helps determine who will be brought forward to the assessment centre. We are now looking to outsource this stage of the process to enable us to move a higher volume of candidates through the process more quickly whilst maintaining high standards in terms of consistency, quality, and candidate experience. We are, therefore, looking for an external provider to deliver up to 350 interviews during our current 2018-19 trainee recruitment campaign. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.To access the opportunity please got to www.delta-esourcing.com, Access Code: 4XHPB7M7AP ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cfcd4cd9-1be3-416c-b28f-53e0eda890ed | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Nov 2018 | | Submission deadline | 19 Nov 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 28 Nov 2018 - 27 Nov 2019 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £25,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NATIONAL AUDIT OFFICE | | Locality | VICTORIA | | Post town | South West London | | Postcode | SW1W 9SP | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | Pimlico North | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLI London | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79600000 - Recruitment services - 79635000 - Assessment centre services for recruitment ## Release History - 8 Nov 2018 at 09:38 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cfcd4cd9-1be3-416c-b28f-53e0eda890ed ## Documents - https://www.contractsfinder.service.gov.uk/Notice/cfcd4cd9-1be3-416c-b28f-53e0eda890ed 8th November 2018 - Opportunity notice on Contracts Finder - https://www.delta-esourcing.com/delta/respondToList.html?noticeId=356920569 Please follow this link to view the notice. ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a66784ba-abc4-4fd4-b20d-dc9a422b8281. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a66784ba-abc4-4fd4-b20d-dc9a422b8281.json.