---
title: "ITNow Service Desk"
ocid: "ocds-b5fd17-a6888ebd-3e04-4a96-955f-00f96a38282a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a6888ebd-3e04-4a96-955f-00f96a38282a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a6888ebd-3e04-4a96-955f-00f96a38282a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a6888ebd-3e04-4a96-955f-00f96a38282a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ATAMIS LTD"
published: "2021-12-16"
---

# ITNow Service Desk

Buyer: ATAMIS LTD  
Current stage: Award  
OCID: ocds-b5fd17-a6888ebd-3e04-4a96-955f-00f96a38282a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a6888ebd-3e04-4a96-955f-00f96a38282a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a6888ebd-3e04-4a96-955f-00f96a38282a.json)

## Summary

The procurement process concerns a contract titled "ITNow Service Desk," managed by ATAMIS LTD, located in London. This contract falls under the IT services sector, specifically focusing on consulting, software development, internet, and support, with a total value of £21,000,000. The procurement method is classified as "Other," and the award of the contract was completed on 1st March 2021. The contract is set to be active until 29th February 2024, signalling a significant duration for service delivery. Key stakeholders include ATAMIS LTD as the buyer and FUJITSU SERVICES LTD as the awarded supplier.

This tender presents substantial opportunities for business growth, particularly for organisations involved in IT services encompassing support and consultancy. Companies with expertise in software development and IT solutions would benefit from engaging in similar procurements. Given the significant value of the contract, businesses seeking to expand their portfolio in government or large-scale IT projects may find this an attractive area for competition, especially those that can provide innovative service desk support solutions.

## Notice

Service Desk function

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bb675e29-20fc-4496-872f-1c98bec8478d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Dec 2021 |
| Submission deadline | 1 Mar 2021 |
| Future notice date | Not specified |
| Award date | 1 Mar 2021 |
| Contract period | 1 Mar 2021 - 29 Feb 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,000,000 |
| Lots value | Not specified |
| Awards value | £21,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATAMIS LTD |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUJITSU SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Dec 2021 at 09:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bb675e29-20fc-4496-872f-1c98bec8478d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bb675e29-20fc-4496-872f-1c98bec8478d
  16th December 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a6888ebd-3e04-4a96-955f-00f96a38282a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a6888ebd-3e04-4a96-955f-00f96a38282a.json.