---
title: "Wellbeing Support Service for Carers"
ocid: "ocds-b5fd17-a6e3de06-a405-4333-a56a-7335c5007899"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a6e3de06-a405-4333-a56a-7335c5007899"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a6e3de06-a405-4333-a56a-7335c5007899.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a6e3de06-a405-4333-a56a-7335c5007899.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "DUDLEY METROPOLITAN BOROUGH COUNCIL"
published: "2023-12-18"
---

# Wellbeing Support Service for Carers

Buyer: DUDLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-a6e3de06-a405-4333-a56a-7335c5007899

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## Summary

The Dudley Metropolitan Borough Council has issued a tender titled "Wellbeing Support Service for Carers" in the social work and related services category. The procurement process involves commissioning a provider to deliver carers services in Dudley through innovative digital services, targeted support for adult and young carers, and preventative short break services. The tender is currently in the active stage, with a tender deadline of January 31, 2024, and a contract period starting on April 1, 2024, lasting until March 31, 2027.

This tender presents business growth opportunities for organisations specializing in social work services, software packages, and information systems. Businesses that can offer digital support services, wellbeing activities, and support for young carers are well-suited to compete. The open procurement method allows organisations to participate in the process, enabling them to contribute to enhancing carers' quality of life in Dudley and potentially securing a long-term contract with the Dudley Metropolitan Borough Council.

## Notice

Dudley MBC are looking to commission a provider(s) to work in partnership with the councils Carers Network Team to deliver an all-age carers services 'Dudley Carers Hub and Wellbeing Service'. To achieve this the council will be commissioning the service in 4 separate lots o LOT 1 - Carers Digital Service - to provide a new innovative and proactive digital based service which will identify, engage and support all carers through web-based, app-based and social media platforms to carers in Dudley. o LOT 2 - Adult Carers Wellbeing Service - to provide targeted preventative support to carers aged 18 and above, to understand their rights as a carer and support available to them, through quality information, advice and awareness/training on aspects of caring such as: o financial and legal (i.e. navigating welfare benefits systems, power of attorney, preparing to pay for care) o practical training and awareness to support carers to care safely (i.e. first aid / mental health first aid) o wellbeing support and activities (i.e. recreational or relaxation activities, life planning, coaching and mentoring,) to enable carers to gain confidence, self-help and personal skills. o LOT 3 - Preventative Carer Short Break Service - to provide a new innovative, flexible short term, short break service for carers at risk of carer breakdown or in need ad hoc support to access one off appointments / activities, providing a break from caring and enabling the carer to focus on their own personal activities to manage their health and wellbeing. o LOT 4 - Young Carers Service - to provide targeted support to children and young people aged 5 - 17 years to achieve positive outcomes during childhood, the service will: o promote and identify young carers living in the borough, o support young carers to have the same life opportunities as their peers, o work in partnership with key partners and stakeholders to ensure that children and young people access support Additional information: https://in-tendhost.co.uk/blackcountryportal/aspx/Home Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/09b243e5-7884-4bae-a4c2-be3a949d48e7 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Dec 2023 |
| Submission deadline | 31 Jan 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Apr 2024 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUDLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Dudley |
| Postcode | DY1 1HF |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG36 Dudley |
| Local authority | Dudley |
| Electoral ward | St. James's |
| Westminster constituency | Dudley |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 85 - Health and social work services

### Codes

- 48000000 - Software package and information systems
- 85300000 - Social work and related services

## Release History

- 18 Dec 2023 at 20:47 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/09b243e5-7884-4bae-a4c2-be3a949d48e7
- 18 Dec 2023 at 20:47 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/09b243e5-7884-4bae-a4c2-be3a949d48e7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/09b243e5-7884-4bae-a4c2-be3a949d48e7
  18th December 2023 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/blackcountryportal/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://www.dudley.gov.uk
- https://in-tendhost.co.uk/blackcountryportal/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a6e3de06-a405-4333-a56a-7335c5007899. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a6e3de06-a405-4333-a56a-7335c5007899.json.
