---
title: "Corporate Telephony & Contact Centre Solution"
ocid: "ocds-b5fd17-a6ee930d-afdd-4eca-aee5-b27d7da48c4b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a6ee930d-afdd-4eca-aee5-b27d7da48c4b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a6ee930d-afdd-4eca-aee5-b27d7da48c4b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a6ee930d-afdd-4eca-aee5-b27d7da48c4b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HAMPSHIRE COUNTY COUNCIL"
published: "2023-06-02"
---

# Corporate Telephony & Contact Centre Solution

Buyer: HAMPSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-a6ee930d-afdd-4eca-aee5-b27d7da48c4b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a6ee930d-afdd-4eca-aee5-b27d7da48c4b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a6ee930d-afdd-4eca-aee5-b27d7da48c4b.json)

## Summary

The Hampshire County Council has recently awarded a contract for the Corporate Telephony & Contact Centre Solution. This procurement opportunity falls under the services category with a total value of £132,194.85. The procurement method used was selective, involving a call-off from a framework agreement. The tender period ended on February 17, 2023, with the contract period scheduled from February 25, 2023, to February 24, 2027. The buying organisation, Hampshire County Council, is situated in Littlehampton, South East England.

This tender presents an opportunity for businesses providing software package and information systems to engage with the public sector. Companies looking to offer Unified Communications as a Service (UCaaS) solutions may find this tender particularly relevant. Small and medium-sized enterprises (SMEs) are eligible to participate, making it suitable for businesses keen on providing innovative communication services to public sector organisations.

## Notice

THIS NOTICE IS ON BEHALF OF ARUN DISTRICT COUNCIL Contract to replace the corporate telephony & contact centre solution. Purchase of a Cloud-hosted Unified communications as a service (UCaaS) business telephone solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/da62aac8-8d88-40ae-bc7d-3163b60ac3b9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jun 2023 |
| Submission deadline | 17 Feb 2023 |
| Future notice date | Not specified |
| Award date | 2 Feb 2023 |
| Contract period | 25 Feb 2023 - 24 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £132,194 |
| Lots value | Not specified |
| Awards value | £132,194 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HAMPSHIRE COUNTY COUNCIL |
| Locality | LITTLEHAMPTON |
| Post town | Brighton |
| Postcode | BN17 5LF |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Arun |
| Electoral ward | River |
| Westminster constituency | Bognor Regis and Littlehampton |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRUSTMARQUE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 Jun 2023 at 14:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/da62aac8-8d88-40ae-bc7d-3163b60ac3b9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/da62aac8-8d88-40ae-bc7d-3163b60ac3b9
  2nd June 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a6ee930d-afdd-4eca-aee5-b27d7da48c4b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a6ee930d-afdd-4eca-aee5-b27d7da48c4b.json.