---
title: "Reciprocal Healthcare User Research"
ocid: "ocds-b5fd17-a6f4a3f3-cb08-443d-9c53-108388c64a27"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a6f4a3f3-cb08-443d-9c53-108388c64a27"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a6f4a3f3-cb08-443d-9c53-108388c64a27.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a6f4a3f3-cb08-443d-9c53-108388c64a27.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)"
published: "2022-01-24"
---

# Reciprocal Healthcare User Research

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)  
Current stage: Award  
OCID: ocds-b5fd17-a6f4a3f3-cb08-443d-9c53-108388c64a27

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## Summary

The Department of Health and Social Care (DHSC) has completed a tender process titled "Reciprocal Healthcare User Research" in the market research services industry. The contract, valued at £73,105.21, was awarded to IFF RESEARCH LTD. The contract period commenced on 17th January 2022 and is set to conclude on 31st March 2022. This procurement was executed through a selective method, specifically as a call-off from a framework agreement, with the tender period having ended on 20th December 2021.

This tender presents a significant opportunity for businesses engaged in market research and evaluation, especially those specialising in healthcare studies. Although the awarded contract was taken by a large company, smaller firms with innovative approaches to user research may find potential for future collaborations or tenders in similar projects within the healthcare industry. Companies looking to enhance their service offerings in user engagement and research analysis will be well-positioned to compete in this evolving market.

## Notice

for independent research and evaluation for two strands of work: i. RH Comms strategy ii. RH Agreements

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1c10c334-01ff-4f4f-b174-ed00628b069b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jan 2022 |
| Submission deadline | 20 Dec 2021 |
| Future notice date | Not specified |
| Award date | 11 Jan 2022 |
| Contract period | 17 Jan 2022 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £73,105 |
| Lots value | Not specified |
| Awards value | £73,105 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC) |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IFF RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 24 Jan 2022 at 07:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1c10c334-01ff-4f4f-b174-ed00628b069b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1c10c334-01ff-4f4f-b174-ed00628b069b
  24th January 2022 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000HB9R/VBY7eILTrktvHWcy_WWRIplJXg4WtBvQ.tIjPqHa2qo
  RM6018-Letter-of-Appointment-or-Order-Form RH User Research_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a6f4a3f3-cb08-443d-9c53-108388c64a27. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a6f4a3f3-cb08-443d-9c53-108388c64a27.json.