---
title: "Emma Peate"
ocid: "ocds-b5fd17-a70348ca-90a9-47cf-9f00-195b329d5c9c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a70348ca-90a9-47cf-9f00-195b329d5c9c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a70348ca-90a9-47cf-9f00-195b329d5c9c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a70348ca-90a9-47cf-9f00-195b329d5c9c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROYAL BERKSHIRE FIRE AUTHORITY"
published: "2021-04-01"
---

# Emma Peate

Buyer: ROYAL BERKSHIRE FIRE AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-a70348ca-90a9-47cf-9f00-195b329d5c9c

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## Summary

The Royal Berkshire Fire Authority is currently seeking proposals for a re-tendering process for its call handling service, aimed at enhancing resilience during emergencies. This procurement falls under the category of crisis management services and is significant given the potential scenarios it addresses such as natural disasters, terrorist events, and pandemics. The procurement method used is an open procedure, with the tender period having ended on 1 April 2021. The contract is set to commence on 1 May 2021 and will last until 30 April 2025, with an anticipated total contract value of £740,000.

This tender presents substantial opportunities for businesses specialising in crisis management and emergency response services. Companies experienced in providing contingency support, such as fire and rescue services or those with expertise in operational resilience during high-pressure situations, would be particularly well-suited to compete. The successful contractor will play a crucial role in ensuring the effectiveness of the emergency call handling processes, thereby contributing to community safety and effective response initiatives.

## Notice

The Authority is re-tendering its requirements for its call handling service, the Authority is required to have resilience with the support of a commercial operator who can offer the necessary capacity, knowledge and skills to either work alongside the on duty emergency call handling control service or on their own if required. The requirement is only likely to be required in the event of:- * Natural Disaster * Terrorist Event * Pandemic Outbreak * Industrial Action * Another unforeseen similar event Contingency Fire Crews and related services. Fire and Rescue Services, FRS's have a duty s.7 of the Fire and Rescue Services Act 2004 (FRSA 2004), in relation to firefighting, to "secure the provision of the personnel, services and equipment necessary efficiently to meet all normal requirements." A similar duty applies under s. 8 in respect of road traffic accidents. FRS's also have a duty under s. 2 of the Civil Contingencies Act 2004 (CCA 2004) to plan for emergencies and to maintain plans for the purpose of ensuring, so far as is

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/60792c3e-73ca-4847-bd4d-ac04886a6bb1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Apr 2021 |
| Submission deadline | 1 Apr 2021 |
| Future notice date | Not specified |
| Award date | 31 Mar 2020 |
| Contract period | 30 Apr 2021 - 30 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £740,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BERKSHIRE FIRE AUTHORITY |
| Locality | READING |
| Post town | Reading |
| Postcode | RG31 7SD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | West Berkshire |
| Electoral ward | Tilehurst Birch Copse |
| Westminster constituency | Reading West and Mid Berkshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SECURITAS SECURITY SERVICES (UK |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79430000 - Crisis management services

## Release History

- 1 Apr 2021 at 14:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/60792c3e-73ca-4847-bd4d-ac04886a6bb1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/60792c3e-73ca-4847-bd4d-ac04886a6bb1
  1st April 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.rbfrs.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a70348ca-90a9-47cf-9f00-195b329d5c9c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a70348ca-90a9-47cf-9f00-195b329d5c9c.json.