---
title: "Welfare Call ePEP System and Analytics"
ocid: "ocds-b5fd17-a717851f-a2fa-44b1-af36-df1a739b3d48"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a717851f-a2fa-44b1-af36-df1a739b3d48"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a717851f-a2fa-44b1-af36-df1a739b3d48.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a717851f-a2fa-44b1-af36-df1a739b3d48.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2024-11-18"
---

# Welfare Call ePEP System and Analytics

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-a717851f-a2fa-44b1-af36-df1a739b3d48

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## Summary

Durham County Council has completed a selective procurement process for the "Welfare Call ePEP System and Analytics" in the software package and information systems category. The contract, valued at GBP 220,500, is for a specialised system that manages Personal Education Plans (PEP) for Children Looked After (CLA) and includes a secure platform used by the Virtual School, schools, and social care to perform statutory duties. The contract started on 1st September 2024 and will end on 31st August 2028, and it is primarily located in the North East region of the United Kingdom.

This tender presents significant growth opportunities for businesses specialising in information systems and software packages, particularly those with experience in educational technology and social care systems. Small and Medium Enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs) are deemed suitable for the project. The procurement, awarded to The Welfare Call Group, was based on a call-off from a framework agreement, indicating a preference for pre-qualified suppliers, thus facilitating streamlined entry for businesses into public sector contracts.

## Notice

The Virtual School have used the Welfare Call system to manage the PEP for CLA since Sept 2019. The system offers a secure platform to host the document allowing use by the Virtual School, Schools and Social Care. The system ensures we can perform our statutory duty of monitoring the progress of all CLA. There is no other system within the LA able to perform this function.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e9536349-4e54-4839-aa93-10e30776094a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2024 |
| Submission deadline | 30 Aug 2024 |
| Future notice date | Not specified |
| Award date | 30 Aug 2024 |
| Contract period | 31 Aug 2024 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £220,500 |
| Lots value | Not specified |
| Awards value | £220,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE WELFARE CALL GROUP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Nov 2024 at 12:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e9536349-4e54-4839-aa93-10e30776094a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e9536349-4e54-4839-aa93-10e30776094a
  18th November 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a717851f-a2fa-44b1-af36-df1a739b3d48. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a717851f-a2fa-44b1-af36-df1a739b3d48.json.