---
title: "Information technology research and advisory services"
ocid: "ocds-b5fd17-a71bdbdd-53ce-4e18-b4ca-7b0745a7fcc9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a71bdbdd-53ce-4e18-b4ca-7b0745a7fcc9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a71bdbdd-53ce-4e18-b4ca-7b0745a7fcc9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a71bdbdd-53ce-4e18-b4ca-7b0745a7fcc9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CHESHIRE EAST COUNCIL"
published: "2020-09-25"
---

# Information technology research and advisory services

Buyer: CHESHIRE EAST COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-a71bdbdd-53ce-4e18-b4ca-7b0745a7fcc9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a71bdbdd-53ce-4e18-b4ca-7b0745a7fcc9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a71bdbdd-53ce-4e18-b4ca-7b0745a7fcc9.json)

## Summary

The Cheshire East Council has successfully completed a procurement process for "Information technology research and advisory services" aimed at enhancing ICT services in a shared service environment. The tender, classified under IT services (CPV 72000000), had a value of £95,236 and was executed through a direct award method. The contract period began on 11 September 2020 and will extend until 10 September 2023, with the procurement document published on 25 September 2020. The services will be delivered in the North West region of the United Kingdom, indicating a focus on localised ICT solutions.

This tender offers significant opportunities for businesses specialising in IT consultancy, software development, and support services, particularly those capable of providing robust operational models and vendor management advice. Small and medium-sized enterprises (SMEs) are encouraged to engage, given the nature of the work, which includes elements of service desk standardisation and operational transformation. Companies with a track record in IT transformation and customer satisfaction measurement would be particularly well-suited to compete for similar contracts in the future.

## Notice

1) Establish and implement a robust but flexible target operating model for ICT services in a shared service environment. This includes help with job descriptions together with roles and responsibilities. 2) Advise on ICT contract and vendor management including the negotiation of very complex licensing models with key suppliers - This provides unbiased view on our contracts provided by our high value platinum suppliers. 3) ICT operational service transformation & customer satisfaction measuring. 4) Service Desk Standardisation/Transformation programme & service improvement and support models guidance and resources. 5) Portfolio Management and delivery methodologies

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7bbe1a68-3136-41de-8a70-1e2a5189695a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Sep 2020 |
| Submission deadline | 9 Sep 2020 |
| Future notice date | Not specified |
| Award date | 10 Sep 2020 |
| Contract period | 10 Sep 2020 - 10 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £95,236 |
| Lots value | Not specified |
| Awards value | £95,236 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE EAST COUNCIL |
| Locality | SANDBACH |
| Post town | Crewe |
| Postcode | CW11 1HZ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD62 Cheshire East |
| Local authority | Cheshire East |
| Electoral ward | Sandbach Town |
| Westminster constituency | Congleton |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INFOTECH RESEARCH GROUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Sep 2020 at 10:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7bbe1a68-3136-41de-8a70-1e2a5189695a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7bbe1a68-3136-41de-8a70-1e2a5189695a
  25th September 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a71bdbdd-53ce-4e18-b4ca-7b0745a7fcc9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a71bdbdd-53ce-4e18-b4ca-7b0745a7fcc9.json.