---
title: "Research Tool - UserTesting"
ocid: "ocds-b5fd17-a7787a94-b002-4d2a-a970-19ea8ad9088b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a7787a94-b002-4d2a-a970-19ea8ad9088b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a7787a94-b002-4d2a-a970-19ea8ad9088b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a7787a94-b002-4d2a-a970-19ea8ad9088b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2025-07-11"
---

# Research Tool - UserTesting

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-a7787a94-b002-4d2a-a970-19ea8ad9088b

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## Summary

The Department for Work and Pensions (DWP), located in Blackpool, England, has recently completed the tender process for their project titled "Research Tool - UserTesting". This procurement falls under the IT services industry category, focusing on consulting, software development, Internet and support. The selective procurement method was used, specifically a call-off from a framework agreement. The contract commenced on 30th June 2025 and will run until 29th June 2026, with a contract value of £255,000. The award was made to UserTesting Technologies Limited, a large-scale company, on 30th June 2025.

This tender represents a substantial opportunity for businesses in the IT services sector, particularly those proficient in research and consulting tools aimed at enhancing the legal functions of large organisations. Small and medium enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs), were considered suitable for participation, highlighting an inclusive procurement approach. Businesses with the capability to engage in framework agreements and provide robust IT service solutions would have been well-positioned to compete in such opportunities, fostering growth and development within the IT industry.

## Notice

Research is required to support DWP's legal function.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eb721e0c-59a0-4f4f-b269-714c4a09a366 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jul 2025 |
| Submission deadline | 29 Jun 2025 |
| Future notice date | Not specified |
| Award date | 29 Jun 2025 |
| Contract period | 29 Jun 2025 - 29 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £255,000 |
| Lots value | Not specified |
| Awards value | £255,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | USERTESTING TECHNOLGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Jul 2025 at 13:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eb721e0c-59a0-4f4f-b269-714c4a09a366

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eb721e0c-59a0-4f4f-b269-714c4a09a366
  11th July 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a7787a94-b002-4d2a-a970-19ea8ad9088b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a7787a94-b002-4d2a-a970-19ea8ad9088b.json.