---
title: "Applicant Management System with CRM Capability"
ocid: "ocds-b5fd17-a77a3c77-ee90-4670-8610-8a3708a1a14f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a77a3c77-ee90-4670-8610-8a3708a1a14f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a77a3c77-ee90-4670-8610-8a3708a1a14f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a77a3c77-ee90-4670-8610-8a3708a1a14f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF CENTRAL LANCASHIRE HEC"
published: "2019-04-09"
---

# Applicant Management System with CRM Capability

Buyer: UNIVERSITY OF CENTRAL LANCASHIRE HEC  
Current stage: Award  
OCID: ocds-b5fd17-a77a3c77-ee90-4670-8610-8a3708a1a14f

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## Summary

The UNIVERSITY OF CENTRAL LANCASHIRE HEC is seeking to enhance its applicant experience through the procurement of an Applicant Management System with CRM Capability. This tender, identified as ITP18-06, falls under the educational software package category, with a total contract value of £350,000. The tender period concluded on 24 September 2018, and the contract was awarded on 29 March 2019, with an implementation period starting from 29 October 2018 and extending until 28 October 2023. The delivery location is situated in the North West region of the United Kingdom, and the procurement process was conducted via an open procedure, reflecting a commitment to transparency and competition. 

This tender presents significant opportunities for businesses specialising in Commercial off the Shelf (COTS) solutions for the higher education sector. Companies that excel in implementing educational software and CRM systems would be particularly well-suited to compete for this contract. The emphasis on flexibility and the ability to customise or configure solutions could attract both established firms and SMEs capable of delivering tailored services that align with UCLan's strategic objectives and brand values, ultimately contributing to the university's recruitment and retention goals.

## Notice

A high quality experience during the application process is essential to maximise UCLan's ability to recruit and convert quality applicants. As part of the University's commitment to the improvements of the applicant experience, a project has been established to ensure high quality communication and engagement with applicants, as well as developing appropriate presentation and access to a suite of services supporting the application process. The project will ensure the applicant experience aligns with the University Brand, presenting UCLan as a professional, innovative and dynamic university. It is envisaged that this project will improve applicant conversion, enabling UCLan to at least sustain its current size, following the 2020/21 recruitment cycle. Recruitment is an important strategic priority for the university. Successful suppliers will need to provide assurances that a full solution will begin to be implemented from the award date of 29.10.2018, followed by a phased roll out from to ensure a timely implementation. It is imperative that the Recruitment and Partnership Service can manage and configure the portals, application forms and communications for ongoing continual improvement without the reliance on IT specialists or the suppliers. The University is open to receiving Tenders from providers of COTS (Commercial off the Shelf) solutions with a proven track record of successfully implementing systems in the HE sector. Flexibility can be via customisation but via configuration is preferred. In addition, the University is open to tenders that utilise current systems for aspects of delivery of a solution, however there is a preference for a single system to manage all the requirements listed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a6a814eb-f497-4588-af97-b72a3a1d652f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2019 |
| Submission deadline | 24 Sep 2018 |
| Future notice date | Not specified |
| Award date | 29 Mar 2019 |
| Contract period | 31 Mar 2019 - 30 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000 |
| Lots value | Not specified |
| Awards value | £610,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF CENTRAL LANCASHIRE HEC |
| Locality | PRESTON |
| Post town | Preston |
| Postcode | PR1 2TQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD45 Mid Lancashire |
| Local authority | Preston |
| Electoral ward | City Centre |
| Westminster constituency | Preston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PYTHAGORAS COMMUNICATIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48190000 - Educational software package

## Release History

- 9 Apr 2019 at 10:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a6a814eb-f497-4588-af97-b72a3a1d652f
- 22 Aug 2018 at 09:29 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/77cbe286-a29b-4683-b8a3-8d2223426190

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a6a814eb-f497-4588-af97-b72a3a1d652f
  9th April 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/77cbe286-a29b-4683-b8a3-8d2223426190
  22nd August 2018 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/universitycentrallancs/aspx/Home
  The procurement documents are available for unrestricted and full direct access, free of charge, at:

## Provenance

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