---
title: "Library Self-Service Kiosks"
ocid: "ocds-b5fd17-a781a243-cef6-447d-ac83-21dbb2c986f9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a781a243-cef6-447d-ac83-21dbb2c986f9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a781a243-cef6-447d-ac83-21dbb2c986f9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a781a243-cef6-447d-ac83-21dbb2c986f9.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2019-11-14"
---

# Library Self-Service Kiosks

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-a781a243-cef6-447d-ac83-21dbb2c986f9

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## Summary

The Norfolk County Council is overseeing the procurement process for "Library Self-Service Kiosks," aimed at enhancing library services in the UK. The contract involves the purchase of a minimum of 55 fully featured and 40 basic self-service kiosks, including installation and staff training. This opportunity falls under the category of library automation equipment (CPV code 30238000) and is currently in the tender stage, with submissions due by 6 January 2020. The contract is anticipated to commence on 1 April 2020 and will run until 31 March 2025. Interested parties can refer to the open procedure for this procurement, which exceeds the threshold for competitive bids.

This tender presents a significant opportunity for businesses specialising in technology and automation solutions, particularly those that offer products suitable for library environments. Suppliers of self-service kiosks, software systems, and training services may find this an advantageous contract, especially if they can demonstrate expertise in managing reliable and secure public service delivery. With the demand in Norfolk’s libraries focusing on reliable equipment capable of handling security settings and operational commands, companies that can offer tailored solutions that align with these needs would be well-positioned to compete effectively.

## Notice

The Council is looking to purchase a minimum of 55 fully featured and 40 basic, self-service kiosks including installation and any training requirements for staff. We are expecting to retain the current security gate estate and we would expect the proposed solution to be capable of handling the security settings on the tags. Devices should also be capable of accepting Wake on LAN commands. Over 50% of current open hours in Norfolk libraries are unstaffed, and many libraries will be equipped with just one device so equipment reliability, security and fault rectification speed will be key factors. Additional information: Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2e7c2b79-209f-4d06-9b2c-e59b8a629c4a |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Nov 2019 |
| Submission deadline | 6 Jan 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2020 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORFOLK |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30238000 - Library automation equipment

## Release History

- 14 Nov 2019 at 08:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2e7c2b79-209f-4d06-9b2c-e59b8a629c4a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2e7c2b79-209f-4d06-9b2c-e59b8a629c4a
  14th November 2019 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/norfolkcc/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://www.norfolk.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a781a243-cef6-447d-ac83-21dbb2c986f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a781a243-cef6-447d-ac83-21dbb2c986f9.json.