---
title: "ENCTS - Wokingham Borough Council Concessionary Travel System"
ocid: "ocds-b5fd17-a7c59fbc-149e-40d6-8409-9617bde63ad2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a7c59fbc-149e-40d6-8409-9617bde63ad2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a7c59fbc-149e-40d6-8409-9617bde63ad2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a7c59fbc-149e-40d6-8409-9617bde63ad2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WOKINGHAM BOROUGH COUNCIL"
published: "2019-03-28"
---

# ENCTS - Wokingham Borough Council Concessionary Travel System

Buyer: WOKINGHAM BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-a7c59fbc-149e-40d6-8409-9617bde63ad2

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## Summary

The Wokingham Borough Council is currently engaged in the procurement process for the Concessionary Travel System (ENCTS), which includes the procurement of essential components such as a Host or Operator Processing System (HOPS) and a Card Management System (CMS). This open procedure will conclude on 15 March 2019, with the contract scheduled to commence on 1 April 2019 and run until 31 March 2024. The total contract value is £165,000, and the project falls within the public road transport services industry, specifically located in the South East of England.

This tender presents a significant opportunity for businesses specialising in transport systems, software development, and customer service portals. Companies that can offer solutions and systems for managing concessionary travel permits, including data analytics and user-friendly interface designs, would be well-suited to compete. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, enhancing their visibility and capability in the public sector market.

## Notice

Wokingham Borough Council are inviting tenders for the provision of a Host or Operator Processing System (HOPS), a Card Management System (CMS) and system allowing for the application, production and dispatch of ITSO concessionary permits issued under the England National Concessionary Travel Scheme (ENCTS). The Council is looking to procure five core elements for the efficient operation of the ENCTS within Wokingham Borough, these are: i. The provision of a CMS ii. The provision of a HOPS iii. Self-service portal allowing customers to apply for replace or renew permits, which includes a customer verification process integral to the application process. iv. Production and dispatch of ITSO permits, either directly or via a third party bureau managed by the tenderer, subject to prior written agreement. v. An analytics system linked to the CMS, allowing for the validation of ENCTS trips, and the interrogation of data sets to support the prevention of fraud, forecasting and general transport planning functions of the Council.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/19838dc5-d1be-470f-8461-c5f876dd0ab2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Mar 2019 |
| Submission deadline | 15 Mar 2019 |
| Future notice date | Not specified |
| Award date | 28 Mar 2019 |
| Contract period | 31 Mar 2019 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £165,000 |
| Lots value | Not specified |
| Awards value | £135,068 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WOKINGHAM BOROUGH COUNCIL |
| Locality | WOKINGHAM |
| Post town | Reading |
| Postcode | RG40 1BN |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | Wokingham |
| Electoral ward | Emmbrook |
| Westminster constituency | Wokingham |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | APPLIED CARD TECHNOLOGIES |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)

### Codes

- 60112000 - Public road transport services

## Release History

- 28 Mar 2019 at 12:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/19838dc5-d1be-470f-8461-c5f876dd0ab2
- 19 Feb 2019 at 12:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a042fc9e-a0f9-4e3a-bed2-c395ad672429

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/19838dc5-d1be-470f-8461-c5f876dd0ab2
  28th March 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/a042fc9e-a0f9-4e3a-bed2-c395ad672429
  19th February 2019 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=4f3211f5-3c34-e911-80f2-005056b64545
  Advert

## Notice URLs

- http://www.wokingham.gov.uk

## Provenance

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