---
title: "Quotation for the Provision of SMS Texting in Revenues and Benefits Service"
ocid: "ocds-b5fd17-a7e6e52b-8708-469c-ade9-c9e2b6c6cf65"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a7e6e52b-8708-469c-ade9-c9e2b6c6cf65"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a7e6e52b-8708-469c-ade9-c9e2b6c6cf65.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a7e6e52b-8708-469c-ade9-c9e2b6c6cf65.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL"
published: "2018-09-05"
---

# Quotation for the Provision of SMS Texting in Revenues and Benefits Service

Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-a7e6e52b-8708-469c-ade9-c9e2b6c6cf65

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## Summary

Sandwell Metropolitan Borough Council is inviting quotations for the provision of SMS Texting services as part of their digital transformation strategy within the Revenues and Benefits Service. This procurement is currently in the tender stage, with a submission deadline set for Wednesday, 26 September 2018, at 15:00 hrs. The contract is expected to commence on 1 November 2018 and will run for a duration of four years, ending on 31 October 2022. The location for service delivery is in West Midlands, specifically the postal code B69 3DB. This opportunity falls under the services category, specifically classified as Short Message Service (SMS) services, and follows an open procurement method, which enables all interested suppliers to participate.

This tender presents an opportunity for businesses that specialise in digital communications, particularly those offering SMS services. Companies looking to enhance their service offerings in the public sector can benefit significantly from engaging with this procurement process. As Sandwell Council is focused on modernising their customer service interactions, vendors that can demonstrate innovative solutions and reliable service delivery are well-positioned to compete. The open nature of the procurement further encourages a diverse range of service providers to submit their quotes, thereby fostering potential growth and increased market presence in the region.

## Notice

Sandwell Council is committed to the digital transformation strategy and is working to channel shift customer transactions so that opportunities to self serve are continually reviewed and made available. Sandwell's Revenues and Benefits Service has already made available a wide range of online forms, many of which fully integrate to the service's core systems and automatically process information which would otherwise have been dealt with manually. The majority of our services are now accessible 24/7 and channel shift is integral to the way we work now and in the future. Additional information: The Quotation Document(s) will be made available to suppliers who Express Interest on the Sandwell Metropolitan Borough Council Tendering Portal. To access the portal please click the following link https://in-tendhost.co.uk/sandwellmbc You will be required to log into an existing account or register a new one. Once logged in, from the top menu bar click on "Tenders" to list all the current opportunities. Once you have found the relevant opportunity you should click on "View Details" in order to Express Interest. Closing date for submission of quotations is Wedensday 26 September 2018 @ 15:00hrs Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f1a272ac-6c08-485c-a416-6bfaba7eedb5 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Sep 2018 |
| Submission deadline | 26 Sep 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Nov 2018 - 31 Oct 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B69 3DB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | Oldbury |
| Westminster constituency | West Bromwich |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64212100 - Short Message Service (SMS) services

## Release History

- 5 Sep 2018 at 10:28 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f1a272ac-6c08-485c-a416-6bfaba7eedb5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f1a272ac-6c08-485c-a416-6bfaba7eedb5
  5th September 2018 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/sandwellmbc/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/sandwellmbc

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a7e6e52b-8708-469c-ade9-c9e2b6c6cf65. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a7e6e52b-8708-469c-ade9-c9e2b6c6cf65.json.
