---
title: "CP2776-26 Welfare Call Attendance Monitoring"
ocid: "ocds-b5fd17-a7ee2201-b4a6-4772-9307-c3ffc705d3dc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a7ee2201-b4a6-4772-9307-c3ffc705d3dc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a7ee2201-b4a6-4772-9307-c3ffc705d3dc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a7ee2201-b4a6-4772-9307-c3ffc705d3dc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Devon County Council"
published: "2026-08-10"
---

# CP2776-26 Welfare Call Attendance Monitoring

Buyer: Devon County Council  
Current stage: Award  
OCID: ocds-b5fd17-a7ee2201-b4a6-4772-9307-c3ffc705d3dc

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## Summary

Devon County Council procured welfare call attendance monitoring services for vulnerable children. The service gathers attendance information through direct interaction with education partners, helping the council confirm attendance and meet its safeguarding responsibilities. The work falls within health and social work services (CPV 85000000) and is delivered across the South West of England. The requirement is a monitoring and communication service rather than a general education attendance system: the provider must engage with schools or other education partners, obtain confirmation of attendance and provide information to support the council’s oversight of children at risk. The opportunity was suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

The procurement is complete and was awarded to Welfare Call on 30 July 2026. Devon County Council made a direct call-off from the Crown Commercial Service Digital Marketplace under the GCloud 14 framework. The contract runs from 1 August 2026 to 31 July 2027, with the authority holding an option to extend it by two further periods of 12 months. The awarded value is £21,560 in total, described as an annual cost. The tender submission deadline was 30 March 2026 at 12:00. Welfare Call is the selected supplier. The award was recorded as active, and the procurement was for services.

This award demonstrates established demand for a specialist service that combines welfare-focused attendance monitoring with structured engagement across education partners. A credible future competitor would need to communicate reliably with schools and other education organisations, collect and validate attendance confirmations, and provide clear information that supports statutory safeguarding work involving vulnerable children. Relevant capability includes secure handling of sensitive child and attendance information, dependable operational processes, accurate records, and the capacity to manage regular interactions across a council’s education network. The buyer’s use of a GCloud 14 direct call-off also indicates that suppliers seeking comparable work should understand the requirements and positioning of the relevant digital marketplace framework, while retaining the service expertise needed for safeguarding-related delivery.

## Notice

The Local Authority is statutorily required to gather attendance information for our most vulnerable children. This requirement involves direct interaction with our education partners to ensure attendance has been confirmed ensuring safeguarding. PS21560 is the annual cost. There is the option to extend 2 x 12 months at the discretion of the authority.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/147a1f01-4b24-4b94-98fd-503c542ae017 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Aug 2026 |
| Submission deadline | 30 Mar 2026 |
| Future notice date | Not specified |
| Award date | 30 Jul 2026 |
| Contract period | 1 Aug 2026 - 31 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,560 |
| Lots value | Not specified |
| Awards value | £21,560 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Devon County Council |
| Locality | EXETER |
| Postcode area | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Welfare Call |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 10 Aug 2026 at 11:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/147a1f01-4b24-4b94-98fd-503c542ae017

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/147a1f01-4b24-4b94-98fd-503c542ae017
  10th August 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.devon.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a7ee2201-b4a6-4772-9307-c3ffc705d3dc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a7ee2201-b4a6-4772-9307-c3ffc705d3dc.json.