---
title: "Out of Hours Concierge Servce - Library"
ocid: "ocds-b5fd17-a7f6cef2-f161-49cb-9b30-89cfc2ebd941"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a7f6cef2-f161-49cb-9b30-89cfc2ebd941"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a7f6cef2-f161-49cb-9b30-89cfc2ebd941.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a7f6cef2-f161-49cb-9b30-89cfc2ebd941.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "UNIVERSITY OF PLYMOUTH"
published: "2018-03-23"
---

# Out of Hours Concierge Servce - Library

Buyer: UNIVERSITY OF PLYMOUTH  
Current stage: Planning  
OCID: ocds-b5fd17-a7f6cef2-f161-49cb-9b30-89cfc2ebd941

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a7f6cef2-f161-49cb-9b30-89cfc2ebd941)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a7f6cef2-f161-49cb-9b30-89cfc2ebd941.json)

## Summary

The University of Plymouth is currently in the planning stage of a procurement process for an "Out of Hours Concierge Service - Library." This service aims to provide 24/7 concierge support for library and digital services, specifically covering hours outside core service times. Located in Plymouth, South West England, the engagement end date for suppliers to express interest is set for 1 May 2018. This procurement follows a tender initiation type and is classified primarily under reception services, with additional classifications including facilities management and library management services.

This tender presents a significant opportunity for businesses specialising in concierge, facilities management, and library services to expand their operations. Companies with expertise in customer service, security, and building access management would be well-suited to compete for this contract. Small to medium-sized enterprises (SMEs) are encouraged to participate, as this opportunity aligns well with their capabilities, providing a chance to enhance their portfolio and gain valuable experience in servicing educational institutions.

## Notice

Description: Library and Digital Support provide a 24/7/365 service. Outside of core service hours (0800 - 2000), we wish to offer a Concierge Service. This service will cover 12 hours per day (2000 to 0800) for 52 weeks per year, and 24/7 during the University's Christmas closed week. Concierges will demonstrate excellent customer service: * Managing building access, * Confidently handling directional enquiries, * Supporting: o learning spaces, o printing, o copying o resource access * Providing: o media stock sales, o binding and presentation equipment support o effective and efficient fault reporting, o security, health and safety and first aid incident escalation The University of Plymouth would like to hear from Suppliers for early engagement ahead of a future opportunity to tender. If you are interested in this future opportunity, please register with our electronic tendering portal: https://in-tendhost.co.uk/plymouthuni and confirm your registration by emailing to: procurement@plymouth.ac.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/37a2f309-d564-4529-bb19-be32fdaca649 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Mar 2018 |
| Submission deadline | Not specified |
| Future notice date | 1 May 2018 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF PLYMOUTH |
| Locality | PLYMOUTH |
| Post town | Plymouth |
| Postcode | PL4 8AA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | Drake |
| Westminster constituency | Plymouth Sutton and Devonport |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 92 - Recreational, cultural and sporting services

### Codes

- 79992000 - Reception services
- 79993100 - Facilities management services
- 79995000 - Library management services
- 92511000 - Library services

## Release History

- 23 Mar 2018 at 09:37 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/37a2f309-d564-4529-bb19-be32fdaca649

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/37a2f309-d564-4529-bb19-be32fdaca649
  23rd March 2018 - Early engagement notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/plymouthuni
- https://www.plymouth.ac.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a7f6cef2-f161-49cb-9b30-89cfc2ebd941. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a7f6cef2-f161-49cb-9b30-89cfc2ebd941.json.