---
title: "FutureNHS Platform User Research for Public Beta"
ocid: "ocds-b5fd17-a80a158f-a545-4115-9e15-1a9a08c78b55"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a80a158f-a545-4115-9e15-1a9a08c78b55"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a80a158f-a545-4115-9e15-1a9a08c78b55.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a80a158f-a545-4115-9e15-1a9a08c78b55.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2022-11-03"
---

# FutureNHS Platform User Research for Public Beta

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-a80a158f-a545-4115-9e15-1a9a08c78b55

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## Summary

NHS England has awarded a contract for 'FutureNHS Platform User Research for Public Beta' to Cyber-Duck. The procurement method used was a competitive quotation below threshold. The contract period is from 30th August 2022 to 30th April 2023, with a total value of £64,640. The tender stage was 'Award', and the deadline for submitting tenders was 10th August 2022. The procurement pertains to computer-related professional services and is suitable for SMEs and VCSEs.

This contract awarded by NHS England to Cyber-Duck presents an opportunity for businesses specialising in computer-related professional services to engage in user research for the FutureNHS platform. SMEs and VCSEs are encouraged to take part in this competitive quotation process, providing insights to enhance service accessibility and user satisfaction. The identified supplier, Cyber-Duck, based in Elstree, UK, is set to collaborate with NHS England to deliver a user-friendly and innovative service that aligns with FutureNHS's strategic objectives.

## Notice

Having user research expertise is absolutely essential to FutureNHS, because it will allow us to create an accessible and user-friendly service which will confidently pass the Beta service assessment and enter public beta phase. We'll then be able to speed up the migration process and provide the best support to our users based on research findings (both quantitative and qualitative). We'll also be able to keep collecting feedback from our users to provide enhancements that make collaboration as easy as possible so that duplication is avoided and best practice is shared across teams, professions, regions, and organisations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b82933e4-6f14-4415-8416-40a8f1cdc432 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Nov 2022 |
| Submission deadline | 10 Aug 2022 |
| Future notice date | Not specified |
| Award date | 29 Aug 2022 |
| Contract period | 29 Aug 2022 - 30 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £64,640 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CYBER-DUCK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72590000 - Computer-related professional services

## Release History

- 3 Nov 2022 at 16:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b82933e4-6f14-4415-8416-40a8f1cdc432

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b82933e4-6f14-4415-8416-40a8f1cdc432
  3rd November 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a80a158f-a545-4115-9e15-1a9a08c78b55. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a80a158f-a545-4115-9e15-1a9a08c78b55.json.