---
title: "GSS23983 - Customer Service Advisor"
ocid: "ocds-b5fd17-a874b748-ff3a-4963-8976-6089b1bf1695"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a874b748-ff3a-4963-8976-6089b1bf1695"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a874b748-ff3a-4963-8976-6089b1bf1695.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a874b748-ff3a-4963-8976-6089b1bf1695.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2024-01-04"
---

# GSS23983 - Customer Service Advisor

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-a874b748-ff3a-4963-8976-6089b1bf1695

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a874b748-ff3a-4963-8976-6089b1bf1695)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a874b748-ff3a-4963-8976-6089b1bf1695.json)

## Summary

The UK Shared Business Services Limited has awarded a contract for a Customer Service Advisor via direct award against the CCS Non Clinical Temporary and Fixed Term Staff Framework. The contract value is £36,144.20 GBP, and the contract period is from December 4, 2023, to December 3, 2024. The procurement method used was selective, calling off from a framework agreement. The buying organization is UK Shared Business Services Limited located in Swindon, England, within the services category.

This contract presents opportunities for small and medium-sized enterprises (SMEs) looking to provide personnel services in the United Kingdom. Businesses that can offer customer service advisor services or supply personnel, including temporary staff, are well-suited to compete. The contract has already been awarded to Hays Specialist Recruitment. Interested businesses should consider contacting UK Shared Business Services Limited for potential future opportunities within this service category.

## Notice

***Please note this is an award notice, not a call for competition*** UK Shared Business Services have a requirement to bring in a Customer Service Advisor. This has been sourced via direct award against CCS Non Clinical Temporary and Fixed Term Staff Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2ecb1dc7-0cbb-4e30-a086-0ffaa6e128be |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jan 2024 |
| Submission deadline | 3 Dec 2023 |
| Future notice date | Not specified |
| Award date | 22 Dec 2023 |
| Contract period | 4 Dec 2023 - 3 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £36,144 |
| Lots value | Not specified |
| Awards value | £36,144 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1UH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HAYS SPECIALIST RECRUITMENT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 4 Jan 2024 at 16:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2ecb1dc7-0cbb-4e30-a086-0ffaa6e128be

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2ecb1dc7-0cbb-4e30-a086-0ffaa6e128be
  4th January 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/588d3007-5b08-49de-a29d-2b41216114d6

## Notice URLs

- http://www.uksbs.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a874b748-ff3a-4963-8976-6089b1bf1695. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a874b748-ff3a-4963-8976-6089b1bf1695.json.