---
title: "Defence Digital Dragon Naturally Speaking - Maintenance Renewal (22-25)"
ocid: "ocds-b5fd17-a88e5e0f-f515-43ae-8cf4-701758f2e502"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a88e5e0f-f515-43ae-8cf4-701758f2e502"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a88e5e0f-f515-43ae-8cf4-701758f2e502.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a88e5e0f-f515-43ae-8cf4-701758f2e502.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2022-05-30"
---

# Defence Digital Dragon Naturally Speaking - Maintenance Renewal (22-25)

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-a88e5e0f-f515-43ae-8cf4-701758f2e502

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## Summary

The recent procurement process titled "Defence Digital Dragon Naturally Speaking - Maintenance Renewal (22-25)" was conducted by the Ministry of Defence in Corsham, England. This service contract, valued at £130,894, aims to provide maintenance and support for the Dragon Naturally Speaking application used within the MOD corporate systems. The procurement method employed was selective, through a call-off from a framework agreement. The tender period concluded on 25 May 2022, and the contract will be effective from 6 June 2022 until 5 June 2025, providing ongoing application upgrades and technical support.

This tender presents significant opportunities for businesses specialising in IT services, particularly those offering software development, consulting, and technical support. Small and medium-sized enterprises (SMEs) that can deliver high-quality maintenance and support services would be well-suited to compete for similar future contracts in the defence sector. With ongoing reliance on digital tools to facilitate reasonable adjustments, businesses that can innovate in accessibility solutions will find ample scope for growth and collaboration with governmental agencies.

## Notice

Dragon Naturally Speaking (Dragon) is a tool used on the UKStratCom corporate infrastructure to support ICT Reasonable Adjustments that seek to minimise or eliminate the users use of keyboard and mouse. Defence Digital End User Services (EUS) are the Application Owner for Dragon on MOD corporate systems. A maintenance & support contract for these is required to source ongoing application upgrades, security patches and technical support. Ongoing maintenance & support will enable continued use of Dragon when recommended by assessors for Reasonable Adjustments.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a4bd19b1-000d-444d-bdf1-791b24c85d29 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 May 2022 |
| Submission deadline | 25 May 2022 |
| Future notice date | Not specified |
| Award date | 29 May 2022 |
| Contract period | 5 Jun 2022 - 5 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £130,894 |
| Lots value | Not specified |
| Awards value | £130,894 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | CORSHAM |
| Post town | Swindon |
| Postcode | SN13 9NR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Corsham Ladbrook |
| Westminster constituency | Chippenham |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 May 2022 at 11:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a4bd19b1-000d-444d-bdf1-791b24c85d29

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a4bd19b1-000d-444d-bdf1-791b24c85d29
  30th May 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a88e5e0f-f515-43ae-8cf4-701758f2e502. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a88e5e0f-f515-43ae-8cf4-701758f2e502.json.