---
title: "UKRI-6140 Salesforce CRM Implementation & Support"
ocid: "ocds-b5fd17-a8b63668-46d5-4d46-97fa-5edc2df2b0a8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8b63668-46d5-4d46-97fa-5edc2df2b0a8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a8b63668-46d5-4d46-97fa-5edc2df2b0a8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a8b63668-46d5-4d46-97fa-5edc2df2b0a8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK RESEARCH AND INNOVATION (UKRI)"
published: "2026-07-13"
---

# UKRI-6140 Salesforce CRM Implementation & Support

Buyer: UK RESEARCH AND INNOVATION (UKRI)  
Current stage: Award  
OCID: ocds-b5fd17-a8b63668-46d5-4d46-97fa-5edc2df2b0a8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8b63668-46d5-4d46-97fa-5edc2df2b0a8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a8b63668-46d5-4d46-97fa-5edc2df2b0a8.json)

## Summary

The procurement process titled "UKRI-6140 Salesforce CRM Implementation & Support" was conducted by UK Research and Innovation (UKRI) within the IT services industry category, specifically focusing on consulting, software development, Internet, and support. Located in the South West region of the United Kingdom, the procurement followed a selective method as a call-off from a framework agreement under the Government Commercial Agency G-Cloud 14 Framework. The contract was awarded to Hyphenate Ltd T/A Hyphen8 with a contract value of £312,000. The award date was 10th July 2026, and the contract will be active from 1st August 2026 to 31st March 2027. The procurement process is complete, reflecting its status at the award stage.

This tender offers significant opportunities for businesses in the IT services sector, particularly those specialising in CRM implementations and support. It highlights the potential for small and medium-sized enterprises (SMEs) to engage with established governmental frameworks, such as G-Cloud, to secure high-value contracts. Companies capable of providing comprehensive CRM solutions and support services would find this tender particularly advantageous, enabling them to expand their portfolio and establish partnerships with prominent organisations like UKRI.

## Notice

This Call-Off Contract is for the provision of Grant Management Platform Enhancement and process optimisation sourced Via the Government Commercial Agency G-Cloud 14 Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0cfbe5f3-377c-4218-94d7-9156c6cf1388 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2026 |
| Submission deadline | 30 Jun 2026 |
| Future notice date | Not specified |
| Award date | 9 Jul 2026 |
| Contract period | 31 Jul 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £312,000 |
| Lots value | Not specified |
| Awards value | £312,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK RESEARCH AND INNOVATION (UKRI) |
| Locality | NORTH STAR AVENUE |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HYPHENATE LTD T/A HYPHEN8 |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Jul 2026 at 08:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0cfbe5f3-377c-4218-94d7-9156c6cf1388

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0cfbe5f3-377c-4218-94d7-9156c6cf1388
  13th July 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8b63668-46d5-4d46-97fa-5edc2df2b0a8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a8b63668-46d5-4d46-97fa-5edc2df2b0a8.json.