---
title: "CWC21082 - Housing Tenant and Scrutiny Engagement"
ocid: "ocds-b5fd17-a8bd28c8-8a4a-44b5-b890-9080fd9c32f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8bd28c8-8a4a-44b5-b890-9080fd9c32f2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a8bd28c8-8a4a-44b5-b890-9080fd9c32f2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a8bd28c8-8a4a-44b5-b890-9080fd9c32f2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WOLVERHAMPTON CITY COUNCIL"
published: "2022-03-02"
---

# CWC21082 - Housing Tenant and Scrutiny Engagement

Buyer: WOLVERHAMPTON CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-a8bd28c8-8a4a-44b5-b890-9080fd9c32f2

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## Summary

The City of Wolverhampton Council has initiated the procurement process for the "CWC21082 - Housing Tenant and Scrutiny Engagement" project. This service, which falls under the category of "Other community, social and personal services," aims to enhance tenant engagement and scrutiny of the council's housing performance. The tender period concluded on 5th November 2021, and the contract commenced on 1st February 2022, with an expected duration until 31st January 2026. The procurement method used is an open procedure, ensuring transparency and equal access for suppliers. The service provider will operate independently from the council to accommodate the needs of around 22,000 properties managed within the West Midlands region of the UK.

This procurement represents a significant opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) looking to expand their services in community engagement and consultation. Businesses that specialise in tenant advocacy, consultation methodologies, and community engagement initiatives will find themselves well-suited to compete for this contract. The successful implementation of this scrutiny service not only promises to enhance tenant satisfaction but can also boost the winning supplier's profile and experience in public sector partnerships.

## Notice

City of Wolverhampton Council (CWC) own over 22,000 properties within the city, that are managed across five managing agents; Wolverhampton Homes and the city's four tenant management organisations (TMOs). The service provider will deliver a tenant led scrutiny and engagement service for tenants in the scrutiny of the City of Wolverhampton Council's Housing Services performance. The provider will work in partnership with the Council and its Managing Agents to establish a new scrutiny process to be imbedded into existing governance structures, recruit and support tenants and leaseholders to facilitate the scrutiny process and increase the number of tenants engaged in strategic consultation. The aim of the service is to enable tenants to influence, challenge and scrutinise performance and policy to improve service quality and outcomes for all. The service will be completely independent of both the Council and its Managing Agents and will be accessible to all Council tenants and leaseholders, the service provision must therefore reflect a variety of needs and methods of engagement so that all tenants and leaseholders that want to be involved (to varying degrees) can.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/594d7fff-3a1e-4ff3-bb64-12c8c0da8f66 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Mar 2022 |
| Submission deadline | 5 Nov 2021 |
| Future notice date | Not specified |
| Award date | 1 Feb 2022 |
| Contract period | 1 Mar 2022 - 28 Feb 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £275,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WOLVERHAMPTON CITY COUNCIL |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TPAS |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 2 Mar 2022 at 15:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/594d7fff-3a1e-4ff3-bb64-12c8c0da8f66
- 6 Oct 2021 at 08:11 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c9b90a5d-9b27-46f3-9b34-289f090a387c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/594d7fff-3a1e-4ff3-bb64-12c8c0da8f66
  2nd March 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c9b90a5d-9b27-46f3-9b34-289f090a387c
  6th October 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.wolverhampton.gov.uk

## Provenance

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