---
title: "PB2020-00161- ICT Database for Lifeline Services"
ocid: "ocds-b5fd17-a8bfa2c9-5a0f-4f56-8162-e3df77b3c48f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8bfa2c9-5a0f-4f56-8162-e3df77b3c48f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a8bfa2c9-5a0f-4f56-8162-e3df77b3c48f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a8bfa2c9-5a0f-4f56-8162-e3df77b3c48f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DARLINGTON BOROUGH COUNCIL"
published: "2020-09-24"
---

# PB2020-00161- ICT Database for Lifeline Services

Buyer: DARLINGTON BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-a8bfa2c9-5a0f-4f56-8162-e3df77b3c48f

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## Summary

The procurement process is led by Darlington Borough Council for the tender titled "PB2020-00161- ICT Database for Lifeline Services", which focuses on delivering software solutions under the industry category of software package and information systems. The procurement method utilised is a direct award, with the tender period concluding on 13th September 2020 and the subsequent contract period running from 1st December 2020 to 30th November 2023. The contract, valued at £84,000, is aimed at supporting lifeline services in England, specifically in Darlington.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) specialising in ICT and software development, especially those with experience in database and call handling systems. Businesses that can offer innovative solutions tailored to lifeline services will find this contract particularly relevant, as there is potential for growth within the local public sector market. Engaging with Darlington Borough Council could open avenues for further contracts in the public procurement space.

## Notice

PB2020-00161- Provision of ICT database and calls handling systems/software to support Lifeline Services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/834b6e0a-b7c2-4195-a146-00a657dfab68 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2020 |
| Submission deadline | 13 Sep 2020 |
| Future notice date | Not specified |
| Award date | 13 Sep 2020 |
| Contract period | 1 Dec 2020 - 30 Nov 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £84,000 |
| Lots value | Not specified |
| Awards value | £84,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DARLINGTON BOROUGH COUNCIL |
| Locality | DARLINGTON |
| Post town | Darlington |
| Postcode | DL1 5QT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC33 Darlington |
| Local authority | Darlington |
| Electoral ward | Park East |
| Westminster constituency | Darlington |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JONTEK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 24 Sep 2020 at 11:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/834b6e0a-b7c2-4195-a146-00a657dfab68

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/834b6e0a-b7c2-4195-a146-00a657dfab68
  24th September 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.darlington.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8bfa2c9-5a0f-4f56-8162-e3df77b3c48f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a8bfa2c9-5a0f-4f56-8162-e3df77b3c48f.json.