---
title: "Language Services - Telephone Interpreting"
ocid: "ocds-b5fd17-a8d2f609-534a-4e14-8374-843c62ecde6d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8d2f609-534a-4e14-8374-843c62ecde6d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a8d2f609-534a-4e14-8374-843c62ecde6d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a8d2f609-534a-4e14-8374-843c62ecde6d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2017-01-20"
---

# Language Services - Telephone Interpreting

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-a8d2f609-534a-4e14-8374-843c62ecde6d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8d2f609-534a-4e14-8374-843c62ecde6d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a8d2f609-534a-4e14-8374-843c62ecde6d.json)

## Summary

The public procurement process involves H M Revenue & Customs as the buying organisation, seeking to procure Language Services for Telephone Interpreting. This process falls under the services category, specifically translation services (CPV code 79530000). The contract is set to run from 1 January 2017 to 31 December 2019, with a total value of £1,156,000. The award was made on 1 October 2016, following the completion of the tender phase which ended on 31 August 2016. This procurement opportunity is located in England, as the buyer's address indicates.

This tender presents significant opportunities for businesses in the language services sector, particularly those specialising in translation and interpreting services. Small and medium enterprises (SMEs) could be well-suited to compete, given the status indicated in the tender documents. Companies capable of delivering telephone interpreting services across diverse geographical locations, including the United Kingdom and British Overseas Territories, may find this contract aligns with their operational capabilities and growth objectives.

## Notice

Provision of Telephone Interpreting Services for HMRC. Call off from CCS Language Services Framework RM1902

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d330129b-81f4-4c13-9105-0f625dfbff82 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2017 |
| Submission deadline | 31 Aug 2016 |
| Future notice date | Not specified |
| Award date | 30 Sep 2016 |
| Contract period | 1 Jan 2017 - 31 Dec 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,156,000 |
| Lots value | Not specified |
| Awards value | £1,156,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THEBIGWORD GROUP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services

## Release History

- 20 Jan 2017 at 10:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d330129b-81f4-4c13-9105-0f625dfbff82

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d330129b-81f4-4c13-9105-0f625dfbff82
  20th January 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/abd0f507-ae89-4c2e-b83b-2a8991fbdb63
  Redacted Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8d2f609-534a-4e14-8374-843c62ecde6d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a8d2f609-534a-4e14-8374-843c62ecde6d.json.