---
title: "NCU Replacement Telephony Service - Implementation"
ocid: "ocds-b5fd17-a8d86c5a-dd5a-4185-a5ce-b6191a2fe3d0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8d86c5a-dd5a-4185-a5ce-b6191a2fe3d0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a8d86c5a-dd5a-4185-a5ce-b6191a2fe3d0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a8d86c5a-dd5a-4185-a5ce-b6191a2fe3d0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2019-06-06"
---

# NCU Replacement Telephony Service - Implementation

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-a8d86c5a-dd5a-4185-a5ce-b6191a2fe3d0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8d86c5a-dd5a-4185-a5ce-b6191a2fe3d0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a8d86c5a-dd5a-4185-a5ce-b6191a2fe3d0.json)

## Summary

The procurement process involves H M Revenue & Customs seeking a service provider for the "NCU Replacement Telephony Service - Implementation" in the IT services industry, particularly within the consulting and software development domains. Located in Salford, England, this direct procurement method was conducted using a single tender action, specifically for a contract valued at £18,000. The tender period concluded on 6th June 2019, with the contract scheduled to commence on 17th June 2019 and end on 2nd August 2019.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) specialising in IT consulting and software development services. Businesses that can offer expertise in implementing telephony systems, particularly those familiar with AWS technologies, could find this contract particularly suitable. Engaging in these types of government contracts can help SME suppliers enhance their visibility in the public sector and foster business growth through successful service delivery.

## Notice

Support service for the implementation of AWS to HMRC's NCU.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1ccd0592-9cfc-4441-bddd-c3e803511253 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jun 2019 |
| Submission deadline | 6 Jun 2019 |
| Future notice date | Not specified |
| Award date | 5 Jun 2019 |
| Contract period | 16 Jun 2019 - 2 Aug 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £18,000 |
| Lots value | Not specified |
| Awards value | £18,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MISSION LABS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Jun 2019 at 13:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1ccd0592-9cfc-4441-bddd-c3e803511253

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1ccd0592-9cfc-4441-bddd-c3e803511253
  6th June 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/be28dd30-0ae1-46cc-ac2c-5c840b6e4cca
  Redacted Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8d86c5a-dd5a-4185-a5ce-b6191a2fe3d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a8d86c5a-dd5a-4185-a5ce-b6191a2fe3d0.json.