--- title: "Credit Check and Debt investigation" ocid: "ocds-b5fd17-a8fc4b4a-e248-47d1-89a5-4647657b7f04" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8fc4b4a-e248-47d1-89a5-4647657b7f04" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a8fc4b4a-e248-47d1-89a5-4647657b7f04.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-a8fc4b4a-e248-47d1-89a5-4647657b7f04.json" source: "Contracts Finder" current_stage: "Tender" buyer: "THE RIVERSIDE GROUP LIMITED" published: "2024-04-25" --- # Credit Check and Debt investigation Buyer: THE RIVERSIDE GROUP LIMITED Current stage: Tender OCID: ocds-b5fd17-a8fc4b4a-e248-47d1-89a5-4647657b7f04 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8fc4b4a-e248-47d1-89a5-4647657b7f04) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a8fc4b4a-e248-47d1-89a5-4647657b7f04.json) ## Summary The Riverside Group Limited is looking to appoint a supplier for the provision of credit checks and debt investigations in the financial consultancy services and database services category. The tender title is "Credit Check and Debt Investigation." The procurement stage is at the tender phase, with the deadline for submission set for 16th May 2024. The contract period will run from 1st July 2024 to 30th June 2027. The procurement method is an open procedure below the threshold for this service tender. This tender opportunity presents a chance for businesses in the financial consultancy or database services sector to provide credit check and debt investigation services to The Riverside Group Limited. Businesses with expertise in affordability assessments, ID checks, address verification, debt recovery, and tracing services are well-suited to compete for this opportunity. The procurement process aims to support supplier growth and potential long-term business partnerships in the financial services industry. ## Notice TRG and OHG wish to appoint the services of a supplier to provide the following credit checks and debt investigation of potential and existing customers New Applicants o Check affordability based on low-income profile traffic light rating on customers (red, amber, green) supplier to provide details of what each colour represents o Check ID o Address check to ensure applicant is fully disclosing all previous addresses. Suppliers check if any CCJ's or former social housing tenant arrears It is anticipated that the lettings team for TRG and OHG combined will require approx. 350 searches per month. Debt Recovery o Tracing Former Tenants to enable TRG and OHG to pursue the debt with our in-house team. o Trace will include the following information: o Forwarding address, o phone number o email address o Last known dates at current address. It is anticipated that the Debt Recovery team for TRG and OHG will require a batch trace of either, approx. 300. searches per month, or approx. 900 searches be done every 3 months, this list will be updated on a quarterly basis however this number may vary and to be reviewed on a 6 monthly basis. TRG have circa 50 user accounts and OHG have circa 50 user accounts, and at present it is anticipated that we will require approx. 4,500 searches annually. However, this may increase or decrease in the future. (Suppliers to provide details of cost per licence) Additional information: This tender is available to access free of charge on Riverside's In-Tend Portal. Supplier's must register or login to gain access to the tender and to submit their bid. Submissions must be via the In-Tend Portal also. The link to access the portal is below: https://in-tendhost.co.uk/theriversidegroup Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4022e021-a068-4d54-9f3b-59527869bd6b | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Apr 2024 | | Submission deadline | 16 May 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Jul 2024 - 30 Jun 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE RIVERSIDE GROUP LIMITED | | Locality | LIVERPOOL | | Post town | Liverpool | | Postcode | L24 8RF | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD72 Liverpool | | Local authority | Liverpool | | Electoral ward | Garston | | Westminster constituency | Liverpool Garston | | Delivery location | Not specified | ## CPV Codes ### Divisions - 66 - Financial and insurance services - 72 - IT services: consulting, software development, Internet and support ### Codes - 66171000 - Financial consultancy services - 72320000 - Database services ## Release History - 25 Apr 2024 at 11:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4022e021-a068-4d54-9f3b-59527869bd6b ## Documents - https://www.contractsfinder.service.gov.uk/Notice/4022e021-a068-4d54-9f3b-59527869bd6b 25th April 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/theriversidegroup/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/theriversidegroup ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a8fc4b4a-e248-47d1-89a5-4647657b7f04. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a8fc4b4a-e248-47d1-89a5-4647657b7f04.json.