---
title: "InCase365 Fraud Case Management System & IDIS Data Hub"
ocid: "ocds-b5fd17-a917dfd2-4fd9-4300-bda0-5c70eb7e1fa0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a917dfd2-4fd9-4300-bda0-5c70eb7e1fa0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a917dfd2-4fd9-4300-bda0-5c70eb7e1fa0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a917dfd2-4fd9-4300-bda0-5c70eb7e1fa0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2024-02-20"
---

# InCase365 Fraud Case Management System & IDIS Data Hub

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-a917dfd2-4fd9-4300-bda0-5c70eb7e1fa0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a917dfd2-4fd9-4300-bda0-5c70eb7e1fa0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a917dfd2-4fd9-4300-bda0-5c70eb7e1fa0.json)

## Summary

The Durham County Council has awarded a contract for the procurement of the InCase365 Fraud Case Management System & IDIS Data Hub. The contract is valued at £34,560 and involves the replacement of an existing system that is end of life, with implementation set for April 2024. This service procurement opportunity is aimed at business growth, with a direct award method employed. The procurement stage is marked as complete, and the contract period spans from January 2024 to December 2027.

This tender opportunity by Durham County Council presents a chance for businesses involved in providing software packages and information systems to compete and expand their operations. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate. The Council seeks a supplier to deliver and maintain the new system in the region of England, providing a strategic entry point into the market for the successful bidder.

## Notice

Procurement of the Fraud market specific InCase365 Fraud Case Management System & IDIS Data Hub to replace the current Civica provision which is end of life and the Council are the only remaining customer. Requirement for the system to be procured and implemented by April 2024.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6d5543c7-fd45-4e72-adac-ee67cc568806 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2024 |
| Submission deadline | 19 Dec 2023 |
| Future notice date | Not specified |
| Award date | 20 Dec 2023 |
| Contract period | 1 Jan 2024 - 31 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £34,560 |
| Lots value | Not specified |
| Awards value | £34,560 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTEC FOR BUSINESS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Feb 2024 at 17:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6d5543c7-fd45-4e72-adac-ee67cc568806

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6d5543c7-fd45-4e72-adac-ee67cc568806
  20th February 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.durham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a917dfd2-4fd9-4300-bda0-5c70eb7e1fa0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a917dfd2-4fd9-4300-bda0-5c70eb7e1fa0.json.