--- title: "Provision and Maintenance of Multi-Functional Devices (MFD) and Print Management Solution" ocid: "ocds-b5fd17-a926abc0-5a99-46bf-a21f-201823333ea3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a926abc0-5a99-46bf-a21f-201823333ea3" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a926abc0-5a99-46bf-a21f-201823333ea3.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-a926abc0-5a99-46bf-a21f-201823333ea3.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WORCESTER CITY COUNCIL" published: "2021-11-19" --- # Provision and Maintenance of Multi-Functional Devices (MFD) and Print Management Solution Buyer: WORCESTER CITY COUNCIL Current stage: Tender OCID: ocds-b5fd17-a926abc0-5a99-46bf-a21f-201823333ea3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a926abc0-5a99-46bf-a21f-201823333ea3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a926abc0-5a99-46bf-a21f-201823333ea3.json) ## Summary The Worcester City Council is inviting tenders for the "Provision and Maintenance of Multi-Functional Devices (MFD) and Print Management Solution". This procurement falls within the office and computing machinery and equipment category, with a focus on installing Papercut Print Management Software. The tender is currently in the active stage, with submissions due by 12:00 on 17 December 2021. The contract period is set to commence from 17 January 2022 and will extend until 19 January 2027. The council is located in Worcester, England. This tender presents a significant opportunity for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), to engage in a service-related contract that focuses on innovative print management solutions. Companies with expertise in multi-functional device provision, maintenance services, or document management software are particularly well-suited to compete for this contract, which emphasises sustainability through reduced print levels and efficient service delivery. ## Notice The Council is inviting tenders for the provision and maintenance of Multi-Functional Devices (MFD) with full Papercut Print Management Software installed to allow for easy, secure and waste free printing options. The Contract will include all repairs to breakdowns at all sites within the agreed timescales and also servicing once a year. The key aims of the new contract will be to: * Reduce print levels, by providing the tools and management information to challenge unnecessary printing. * Have a clearly defined and agreed SLA to ensure the Council have an effective business-as-usual ICT support operation. * Provide an efficient and responsive maintenance and repairs service * Provide the Council with a single point of contact for all account management activities including the provision and communication of management information pertaining to all equipment in the new contract. * Implement a continuous improvement plan whereby the Supplier continuously monitors device volumes and re-occurring faults and advises the Council of areas of opportunity for service improvements or cost savings. The Council is using the e-procurement portal known as the Proactis Pro-Contract portal https://procontract.due-north.com to conduct this procurement exercise. To gain access to the procurement documents, Contractors will need to register their company details at the above website. Once registered, contractors will be emailed a log-in and password which will allow them to gain access to the procurement documents. Contractors will need to search for the invitation under Worcester City Council and then electronically submit an expression of interest and follow the online instructions to view the procurement documents. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/af60489c-919b-4b5b-981e-334f48ae4df5 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not applicable | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Nov 2021 | | Submission deadline | 17 Dec 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 17 Jan 2022 - 19 Jan 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WORCESTER CITY COUNCIL | | Locality | WORCESTER | | Post town | Worcester | | Postcode | WR1 2EY | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG12 Worcestershire CC | | Local authority | Worcester | | Electoral ward | Cathedral | | Westminster constituency | Worcester | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 48 - Software package and information systems ### Codes - 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages - 48000000 - Software package and information systems - 48311000 - Document management software package ## Release History - 19 Nov 2021 at 17:48 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/af60489c-919b-4b5b-981e-334f48ae4df5 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/af60489c-919b-4b5b-981e-334f48ae4df5 19th November 2021 - Opportunity notice on Contracts Finder ## Notice URLs - https://procontract.due-north.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a926abc0-5a99-46bf-a21f-201823333ea3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a926abc0-5a99-46bf-a21f-201823333ea3.json.