---
title: "Debt collection, credit references, analytics and litigation services"
ocid: "ocds-b5fd17-a95652e5-4553-4711-be94-e128e0aa6d2c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a95652e5-4553-4711-be94-e128e0aa6d2c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a95652e5-4553-4711-be94-e128e0aa6d2c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a95652e5-4553-4711-be94-e128e0aa6d2c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2020-02-20"
---

# Debt collection, credit references, analytics and litigation services

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-a95652e5-4553-4711-be94-e128e0aa6d2c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a95652e5-4553-4711-be94-e128e0aa6d2c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a95652e5-4553-4711-be94-e128e0aa6d2c.json)

## Summary

The procurement process involves the Department for Work and Pensions, which sought services for debt collection, credit references, analytics, and litigation. The tender, titled "Debt collection, credit references, analytics and litigation services," falls under the services category and is designated with the CPV code for collection agency services. This selective tender was awarded to Indesser and has a contract value of £14,151,142, effective from 31st March 2015 until 31st March 2020. The procurement method employed was a call-off from a framework agreement, with the tender period concluding on 15th February 2015.

This contract represents a significant opportunity for businesses that specialise in debt collection and related services, particularly small and medium-sized enterprises (SMEs). Companies with expertise in analytics or litigation services could find suitable avenues for growth here, particularly given the extensive scope and requirement for strategic engagement in managing debts and credit references in both domestic and international markets.

## Notice

The provision of debt collection, credit references, analytics and litigation services (This contract award was not published at the time of award. It has been published for transparency purposes to provide a record of existing departmental contracts).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8866adf1-9472-4889-85af-22691a32f330 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2020 |
| Submission deadline | 15 Feb 2015 |
| Future notice date | Not specified |
| Award date | 17 Mar 2015 |
| Contract period | 30 Mar 2015 - 20 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,151,142 |
| Lots value | Not specified |
| Awards value | £14,151,142 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INDESSER |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 20 Feb 2020 at 10:45 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8866adf1-9472-4889-85af-22691a32f330
- 20 Feb 2020 at 10:32 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8866adf1-9472-4889-85af-22691a32f330
- 8 May 2019 at 09:56 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8866adf1-9472-4889-85af-22691a32f330
- 18 Apr 2018 at 15:42 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8866adf1-9472-4889-85af-22691a32f330

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8866adf1-9472-4889-85af-22691a32f330
  20th February 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/86e51132-d966-4016-b516-c6bd11c7e084
  DWP Call Off Contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/acfe3d74-8378-404a-9d8f-82e5e6c35e3f
  DWP COOF Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a95652e5-4553-4711-be94-e128e0aa6d2c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a95652e5-4553-4711-be94-e128e0aa6d2c.json.