---
title: "Palo Alto Renewal of Hardware Support and Maintenance"
ocid: "ocds-b5fd17-a992d11d-2374-4e03-a82d-29cb38a61b61"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a992d11d-2374-4e03-a82d-29cb38a61b61"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a992d11d-2374-4e03-a82d-29cb38a61b61.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a992d11d-2374-4e03-a82d-29cb38a61b61.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-08-19"
---

# Palo Alto Renewal of Hardware Support and Maintenance

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-a992d11d-2374-4e03-a82d-29cb38a61b61

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## Summary

The Department for Work and Pensions has completed the procurement process for the tender titled "Palo Alto Renewal of Hardware Support and Maintenance." This procurement falls under the Repair and Maintenance Services industry category and is located in England. The contracting authority requires support for their existing Palo Alto systems for a further 12 months, with a contract period commencing on 31 August 2021 and ending on 31 August 2022. The tender, which had a value of £219,653.24, was awarded through a selective procurement method under a framework agreement. The tender period concluded on 2 August 2021, and the award announcement was made on 17 August 2021.

This contract presents significant opportunities for businesses, particularly small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), that specialise in hardware support and maintenance services. Companies that can offer reliable technical support and maintenance solutions for cybersecurity systems will be well-suited to compete for similar tenders. With the increasing focus on digital security, this contract highlights the demand for innovative service providers in the public procurement space, enabling business growth and collaboration with major government departments.

## Notice

DWP uses Palo Alto to Support SDX and provide a secure gateway, DWP have a requirement to continue to utilise them going forward for a further 12 months and therefore need to renew Hardware Support and Maintenance for the period 31/08/21-31/08/22.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/83dba098-f48b-44e0-b159-4d3a10c6c8e9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Aug 2021 |
| Submission deadline | 2 Aug 2021 |
| Future notice date | Not specified |
| Award date | 16 Aug 2021 |
| Contract period | 30 Aug 2021 - 31 Aug 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £219,653 |
| Lots value | Not specified |
| Awards value | £219,653 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 19 Aug 2021 at 12:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/83dba098-f48b-44e0-b159-4d3a10c6c8e9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/83dba098-f48b-44e0-b159-4d3a10c6c8e9
  19th August 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6ce7b58a-13b9-4eca-a0da-7c51afe4035f
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a992d11d-2374-4e03-a82d-29cb38a61b61. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a992d11d-2374-4e03-a82d-29cb38a61b61.json.