---
title: "Facilities Management (FM) Services - West Region"
ocid: "ocds-b5fd17-a9a48ef6-10be-4c22-a03b-8dfa55b0d651"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9a48ef6-10be-4c22-a03b-8dfa55b0d651"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a9a48ef6-10be-4c22-a03b-8dfa55b0d651.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a9a48ef6-10be-4c22-a03b-8dfa55b0d651.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2024-11-25"
---

# Facilities Management (FM) Services - West Region

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-a9a48ef6-10be-4c22-a03b-8dfa55b0d651

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## Summary

The public procurement process led by H M Revenue & Customs (HMRC) involves the provision of Facilities Management (FM) Services in the West Region. The awarded contract, titled "Facilities Management (FM) Services - West Region," falls under the industry category of facilities management services (CPV 79993100). This contract has been awarded to Sodexo Limited following a selective call-off procedure from a framework agreement (RM6232 Lot 1c). Key procurement stages include award status completion with a published award notice on 25 November 2024, the start of the contract period on 1 May 2025, and its end on 30 April 2035. The contract value is £321,000,000, with options for extension up to a total of ten years. Services encompass hard and soft FM tasks, statutory obligations, helpdesk services, billable works and projects, and carbon net zero and social value activities, delivered at HMRC sites in the United Kingdom.

This procurement offers significant opportunities for large organisations specialising in facilities management, particularly those experienced in integrated FM services. Businesses providing maintenance and landscaping services, catering, cleaning, visitor support, and workplace services may find this tender particularly attractive. The extensive contract period and substantial budget of £321,000,000 ensure stability and the potential for long-term growth. Additionally, the inclusion of modern services such as carbon net zero activities opens avenues for businesses leading in sustainability and environmental management to expand their portfolios and enhance their market presence within the public sector. Despite being less suitable for SMEs and VCSEs, large-scale FM providers can leverage this contract to strengthen their reputation and secure a significant governmental client.

## Notice

This contract is awarded following a framework further competition call-off procedure under RM6232 Lot 1c Facilities Management and Workplace Services. The contract is for the provision Facilities Management Services, to be provided to HMRC sites in its 'West' region, which shall include: Hard FM Services including maintenance and landscaping services, Soft FM Services including catering, cleaning, visitor support services, workplace FM services, and waste services, Statutory Obligations, CAFM & Helpdesk Services, Billable Works & Projects, Carbon Net Zero and Social Value activities. The contract term is for an initial period of 5 years commencing from 01 May 2025 following a mobilisation period, with three optional extension periods of 3 years + 1 year + 1 year.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5862bb7e-b3b6-47be-a3e8-843970a8e793 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Nov 2024 |
| Submission deadline | 21 Jun 2024 |
| Future notice date | Not specified |
| Award date | 21 Nov 2024 |
| Contract period | 30 Apr 2025 - 30 Apr 2035 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £330,000,000 |
| Lots value | Not specified |
| Awards value | £321,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SODEXO |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79993100 - Facilities management services

## Release History

- 25 Nov 2024 at 11:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5862bb7e-b3b6-47be-a3e8-843970a8e793

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5862bb7e-b3b6-47be-a3e8-843970a8e793
  25th November 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/dbcc1dc2-8dc9-43ac-aea1-bce6002b4df6

## Notice URLs

- https://www.gov.uk/government/organisations/hm-revenue-customs/about/procurement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9a48ef6-10be-4c22-a03b-8dfa55b0d651. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a9a48ef6-10be-4c22-a03b-8dfa55b0d651.json.
