---
title: "T0466 Delivering behavioural insight and change"
ocid: "ocds-b5fd17-a9bfc8fb-75cf-4132-ac35-18d3c0e0bdaf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9bfc8fb-75cf-4132-ac35-18d3c0e0bdaf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a9bfc8fb-75cf-4132-ac35-18d3c0e0bdaf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a9bfc8fb-75cf-4132-ac35-18d3c0e0bdaf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS"
published: "2023-07-07"
---

# T0466 Delivering behavioural insight and change

Buyer: NATIONAL HIGHWAYS  
Current stage: Award  
OCID: ocds-b5fd17-a9bfc8fb-75cf-4132-ac35-18d3c0e0bdaf

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## Summary

The National Highways Social Research and Behaviour Change Centre of Excellence, under National Highways, has recently awarded a contract titled "T0466 Delivering behavioural insight and change" for the provision of specialist social research and behavioural insight services. The procurement method used was selective, with a contract value of £249,958.85 (GBP). The tender period ended on 31st May 2023, and the contract is scheduled to run from 30th June 2023 to 31st March 2024. This opportunity falls under the services category and is aimed at enhancing customer experience and value across various sectors.

This procurement process, initiated through a tender procedure, offers lucrative prospects for businesses specialising in development consultancy services. Small and medium enterprises are well-suited to compete for this opportunity. The award was granted to Atkins Jacobs Joint Venture. Interested businesses should focus on leveraging their expertise in social research and behavioural science to enhance customer experience and contribute to the goals of National Highways. The successful bidder will play a crucial role in driving impactful social research and behavioural science projects to benefit users, communities, and organisations.

## Notice

National Highways Social Research and Behaviour Change Centre of Excellence is looking to commission specialist social research and behavioural insight expertise and services to support National Highways in the delivery of our imperatives. This will provide us with access to a range of technical experts in the application, synthesis and use of social research and behavioural science. This will be used to improve capability across National Highways in the application of social research and behavioural science and to design and deliver impactful social research and behavioural science projects. Our focus is on improving customer experience and value, including that of users, communities and citizens and organisations. Service delivery and safety are important aspects of customer experience.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5422a054-b7f2-4e0c-9a4b-1d9cf9c9bf28 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2023 |
| Submission deadline | 31 May 2023 |
| Future notice date | Not specified |
| Award date | 29 Jun 2023 |
| Contract period | 29 Jun 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £249,958 |
| Lots value | Not specified |
| Awards value | £249,958 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS |
| Locality | BIRMINGHAM |
| Post town | Not specified |
| Postcode | B1 2RN |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATKINS JACOBS JOINT VENTURE |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73220000 - Development consultancy services

## Release History

- 7 Jul 2023 at 11:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5422a054-b7f2-4e0c-9a4b-1d9cf9c9bf28

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5422a054-b7f2-4e0c-9a4b-1d9cf9c9bf28
  7th July 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d859bac0-696d-4de7-947d-32e8016d7025
  n/a

## Provenance

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