--- title: "The Open University learning content services/OPEN/PRO/2023" ocid: "ocds-b5fd17-a9d9ee1e-a36d-42cd-a917-602e57dc5fb4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9d9ee1e-a36d-42cd-a917-602e57dc5fb4" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a9d9ee1e-a36d-42cd-a917-602e57dc5fb4.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-a9d9ee1e-a36d-42cd-a917-602e57dc5fb4.json" source: "Contracts Finder" current_stage: "Tender" buyer: "OPEN UNIVERSITY(THE)" published: "2023-07-24" --- # The Open University learning content services/OPEN/PRO/2023 Buyer: OPEN UNIVERSITY(THE) Current stage: Tender OCID: ocds-b5fd17-a9d9ee1e-a36d-42cd-a917-602e57dc5fb4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9d9ee1e-a36d-42cd-a917-602e57dc5fb4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a9d9ee1e-a36d-42cd-a917-602e57dc5fb4.json) ## Summary The Open University is seeking 3 key partners for learning content services in the Design support services category. The procurement process is in the tender stage with a deadline for submissions on 30th August 2023. The contract period is set to start on 1st March 2024 and end on 28th February 2026. The total contract value is £1,320,000, and the delivery location is in the South East region, United Kingdom. This tender presents an opportunity for service-oriented businesses, especially those experienced in design support services, to partner with the Open University. Small and medium-sized enterprises (SMEs) are particularly welcome to compete. Businesses looking to support educational institutions and provide core service provision, editorial services, and graphic/interactive media asset updates may find this tender well-suited for their growth objectives. ## Notice The OU is looking for 3 key partners to take on the tasks outlined in Appendix 3 at scale during peak periods to alleviate internal pressures on capacity and ensure the timely provision of high-quality learning material to OU students. We expect to work with our vendor partners on identifying, developing and scaling ancillary and additional service lines that support and complement the core proposition service offering, thus improving the efficiency of the service and enabling the OU to achieve its wider strategic objectives The primary business objective is to deliver the OU's bi-annual cycle of updates to module websites and supporting digital and print learning aids to required quality, time and cost standards. The OU requires vendor partners to provide it with flexibility in its capacity so that it can effectively handle peaks in demand that cannot be met by inhouse staff. Additionally, we expect to work with our vendor partners on identifying, developing and scaling ancillary and additional service lines that support and complement the core proposition service offering Core service provision As OU modules prepare to 'present' to a new cohort of students, their study website, hosted in the OU's Virtual Learning Environment (VLE), and associated digital and print learning aids, require updating in accordance with student feedback on their learning experience, key assessment milestones for the new cohort's study dates, changes in the academic field and requirements for the correction or clarification of errors. The vendor partner will need to work inside OU systems and liaise closely with the responsible OU Project Manager within Learner and Discovery Services (LDS), graphics and interactive media developers within LDS' Design, Development and Production (DDP) subunit, as well as with the Qualification/Curriculum Manager and academic authoring teams within the faculty whose module is being updated, performing requisite editorial, quality assurance, project coordination, graphic/interactive media assets update and rights clearance tasks as required by the project specification. Breakdown of service lines: Core service provision: OU module updates, editorial. Copyediting of any new text insertions of 50+ words. Proofreading of updated sections of material, including sense checks for 'fit' with surrounding content and any internal cross-references. Briefing IMD/GMD team on graphic/interactive media asset updates AND/OR origination/updates of graphics/interactive media assets. Taking in corrections to XML source files, re-rendering and sending to OU stakeholders for approval. Validation of XML with QC. Checking and editing of closed captions and module transcripts for any new assets via the OU's 3Play platform. Web checks" - final QC of module websites, once all other updates complete, ahead of final 'presentation ready' signoff. Download tender documents here free of charge: https://in-tendhost.co.uk/openuniversity/aspx/Home ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d868c57f-262d-4439-90da-6589a4abda96 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Jul 2023 | | Submission deadline | 30 Aug 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Mar 2024 - 28 Feb 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,320,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | OPEN UNIVERSITY(THE) | | Locality | MILTON KEYNES | | Post town | Milton Keynes | | Postcode | MK7 6AA | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ12 Milton Keynes | | Local authority | Milton Keynes | | Electoral ward | Monkston | | Westminster constituency | Milton Keynes Central | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79933000 - Design support services ## Release History - 24 Jul 2023 at 13:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d868c57f-262d-4439-90da-6589a4abda96 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d868c57f-262d-4439-90da-6589a4abda96 24th July 2023 - Opportunity notice on Contracts Finder ## Notice URLs - https://in-tendhost.co.uk/openuniversity/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9d9ee1e-a36d-42cd-a917-602e57dc5fb4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a9d9ee1e-a36d-42cd-a917-602e57dc5fb4.json.