---
title: "Oracle Session Border Controller"
ocid: "ocds-b5fd17-a9e4377c-f52d-4ebc-80c3-d625957971cc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9e4377c-f52d-4ebc-80c3-d625957971cc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a9e4377c-f52d-4ebc-80c3-d625957971cc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a9e4377c-f52d-4ebc-80c3-d625957971cc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-03-17"
---

# Oracle Session Border Controller

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-a9e4377c-f52d-4ebc-80c3-d625957971cc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9e4377c-f52d-4ebc-80c3-d625957971cc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a9e4377c-f52d-4ebc-80c3-d625957971cc.json)

## Summary

The Department for Work and Pensions has completed a procurement process for an "Oracle Session Border Controller" to enhance its managed contact centre solution. This tender falls under the industry category of specific software packages, with a total value of £2,859,752.69. The contract period spans from 31st March 2021 to 30th March 2024, and the procurement was conducted through a selective method as a call-off from a framework agreement. The tender was open until 8th January 2021, indicating a structured approach to acquisition.

This tender presents opportunities for businesses that specialise in the supply of hardware and software solutions, particularly those focused on IP communication technologies. Companies offering session border controllers and associated support services would be particularly well-suited to compete in this environment. Engagement in government contracts such as this can significantly contribute to business growth, leveraging the established relationship with a major public sector buyer like the Department for Work and Pensions.

## Notice

This contract relates to the procurement of Session Border Controllers (SBCs). SBCs are hardware devices that protect and regulate IP communication flows and are a critical component of the new DWP managed contact centre solution (2022 Programme). The scope also includes associated licences and ongoing support & maintenance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d468afdf-212f-4b6a-8ab2-e72e3b3d171d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Mar 2021 |
| Submission deadline | 8 Jan 2021 |
| Future notice date | Not specified |
| Award date | 17 Feb 2021 |
| Contract period | 30 Mar 2021 - 30 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,859,752 |
| Lots value | Not specified |
| Awards value | £2,859,752 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 17 Mar 2021 at 14:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d468afdf-212f-4b6a-8ab2-e72e3b3d171d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d468afdf-212f-4b6a-8ab2-e72e3b3d171d
  17th March 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5fae56c9-5914-4d69-8d62-36071955624d
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9e4377c-f52d-4ebc-80c3-d625957971cc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a9e4377c-f52d-4ebc-80c3-d625957971cc.json.