---
title: "Social media listening and monitoring platform - 3 year"
ocid: "ocds-b5fd17-a9f2fa0d-ebe7-47bc-bf3e-78d369acbc32"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9f2fa0d-ebe7-47bc-bf3e-78d369acbc32"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a9f2fa0d-ebe7-47bc-bf3e-78d369acbc32.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-a9f2fa0d-ebe7-47bc-bf3e-78d369acbc32.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTHUMBRIA HEALTHCARE NHS FOUNDATION TRUST"
published: "2024-08-22"
---

# Social media listening and monitoring platform - 3 year

Buyer: NORTHUMBRIA HEALTHCARE NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-a9f2fa0d-ebe7-47bc-bf3e-78d369acbc32

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9f2fa0d-ebe7-47bc-bf3e-78d369acbc32)  
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## Summary

The NORTHUMBRIA HEALTHCARE NHS FOUNDATION TRUST has awarded the contract for a Social media listening and monitoring platform to SOCIALSIGNIN LTD trading as ORLO. The procurement falls under the Communication and multimedia software package category and is valued at £38,070 GBP for a three-year period, from 12 August 2024 to 11 August 2027. The procurement method used was a call-off from a framework agreement via G Cloud 13, and the award was confirmed on 20 August 2024. The buying organisation is based in North Shields, England, with postal code NE27 0QJ, and the supplier is located in Birmingham, England.

This contract presents a significant opportunity for businesses in the communication and software development sectors, especially those focused on social media and digital monitoring tools. SMEs and VCSEs are encouraged to engage with similar tenders as the procurement method demonstrates an inclination towards inclusive and selective procurement processes. Companies that specialise in bespoke software solutions, digital analytics, and multimedia platforms would be well-positioned to compete for future contracts in this category, providing growth avenues through collaboration with reputable public healthcare institutions.

## Notice

Social media listening and monitoring platform - three year contract August 12 2024 to August 11 2027 ordered through G Cloud 13 direct award - PS12,690 per year. Info stored in folder NH1651. Two extension options available for 2 years total

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b838ce36-731d-4886-ae68-32e624d31d89 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Aug 2024 |
| Submission deadline | 1 Aug 2024 |
| Future notice date | Not specified |
| Award date | 19 Aug 2024 |
| Contract period | 11 Aug 2024 - 11 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £38,070 |
| Lots value | Not specified |
| Awards value | £38,070 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHUMBRIA HEALTHCARE NHS FOUNDATION TRUST |
| Locality | NORTH SHIELDS |
| Post town | Newcastle upon Tyne |
| Postcode | NE27 0QJ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | North Tyneside |
| Electoral ward | Shiremoor |
| Westminster constituency | Tynemouth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOCIALSIGNIN LTD TRADING AS ORLO |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48500000 - Communication and multimedia software package

## Release History

- 22 Aug 2024 at 12:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b838ce36-731d-4886-ae68-32e624d31d89

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b838ce36-731d-4886-ae68-32e624d31d89
  22nd August 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9f2fa0d-ebe7-47bc-bf3e-78d369acbc32. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a9f2fa0d-ebe7-47bc-bf3e-78d369acbc32.json.