--- title: "Orthotics Managed Service" ocid: "ocds-b5fd17-a9fa6fec-f7a1-43d9-96b2-b2c6990b0352" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9fa6fec-f7a1-43d9-96b2-b2c6990b0352" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-a9fa6fec-f7a1-43d9-96b2-b2c6990b0352.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-a9fa6fec-f7a1-43d9-96b2-b2c6990b0352.json" source: "Contracts Finder" current_stage: "Tender" buyer: "UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST" published: "2022-02-25" --- # Orthotics Managed Service Buyer: UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST Current stage: Tender OCID: ocds-b5fd17-a9fa6fec-f7a1-43d9-96b2-b2c6990b0352 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9fa6fec-f7a1-43d9-96b2-b2c6990b0352) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-a9fa6fec-f7a1-43d9-96b2-b2c6990b0352.json) ## Summary The University Hospitals Birmingham NHS Foundation Trust is currently seeking bids for the "Orthotics Managed Service" contract, which is set to be awarded for a duration of seven years. This procurement falls under the health services industry category and is located in the West Midlands, specifically at the Birmingham Children's Hospital and the Royal Orthopaedic Hospital. The procurement method being employed is an open procedure, with a tender period that ended on 31 March 2021. The contract is expected to commence on 1 December 2022 and will run until 30 November 2029. This tender presents significant opportunities for businesses specialising in healthcare services, particularly those involved in the provision of orthotic products and associated management services. Companies capable of delivering both on-site and off-site orthotic services would be well-positioned to compete. Additionally, there will be a requirement for administrative support, clinical staffing, and IT system maintenance, making this an attractive opportunity for SMEs looking to expand their services in the healthcare sector. ## Notice The BSOL Procurement Collaborative, hosted by University Hospitals Birmingham NHS Foundation Trust is seeking to award a 7 year contract for Orthotics Managed Service on behalf of the following member Trusts: Birmingham Women's & Children's NHS Foundation Trust (BWC) The Royal Orthopaedic Hospital NHS Foundation Trust (ROH) This procurement will include (but not limited to) the following goods/services a) The management and delivery of an Orthotic Service from patient referral to discharge b) Arrangement and Booking of Clinics c) Patient Administration including management of waiting lists and record keeping d) Production, issue and send/receiving of letters, patient literature and related correspondence e) Provision of Premises f) Provision of Facilities / Infrastructure for the delivery of the service g) Responsibility and provision of all communications including dedicated patient phone line, email and postal address h) Provision of Administrative functions including Printing, Copying and Scanning i) Provision of Soft Services (including cleaning, waste management and security) j) Supply of Staff (Clinical Orthotists, Technicians, and Administrative Staff) k) Supply of Staff Uniforms l) Ordering, Receipt and Supply of Orthotic Products including: - Stock Products - Modular Products - Custom Made Products - Non Scheduled Products/Services (NSI) - Third Party Products (from other suppliers) m) Preparation of Orders and Financial Reconciliation n) Monitoring of Orthoses Delivery o) Supply and Maintenance of Orthotic Equipment including: - Workshop equipment for repairs / adjustments - Scanners for Braces - Pressure Plates - Foot Measure Plates - Foot Measure Shoe Sizing device - Standard Adult and Paediatric Orthotic Measurement Tools p) Supply and Maintenance of IT Systems including: - Orthotic Product Ordering System (Software/ Hardware/Licensing) - Patient Administration /Booking System - Interfacing (with Authority systems where selected). BWC The current service is provided mainly on site at the Birmingham Children's Hospital, Steelhouse Lane, Birmingham B4 6NH and at designated community schools. ROH The current service is provided on site at the Royal Orthopaedic Hospital, Northfield, Birmingham, B31 2AP As part of this procurement, the Two Trusts are seeking offers for both an 'On-Site Solution and an 'Off-Site Solution' In broad terms, this procurement is for the following options: Option 1 On-Site Service (BWC) On-Site Service (ROH) Option 2 Off-Site Service (BWC) Off-Site Service (ROH) Option 3 On-Site Service (BWC) Off-Site Service (ROH) Option 4 Off-Site Service (BWC) On-Site Service (ROH) The two Authorities shall select the option which best meets its strategic requirements. Additional information: Bidders who wish to participate in this procurement exercise may express their interest and access the tender documents via https://nhs.bravosolution.co.uk To register, Bidders should provide the following information (as per registration instructions below: 1) How to register: a) Register your company on the eSourcing portal (this is only required once) - b)Browse to the eSourcing Portal: https://nhs.bravosolution.co.uk/nhs_collaborative/web/login.html and click the link to register c)Accept the terms and conditions and click 'continue' - Enter your correct business and user details. Note the username you choose and click 'Save' when complete. You will shortly receive an email with your unique password (please keep this secure); d) Express an Interest in the Tender - Login to the portal with the username / password - Click the 'PQQs / ITTs Open to All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) e)Browse the PQQs (there may be more than one page and select 'pqq_tbc' by clicking on it. - Click the 'Express Interest' button at the top of the page This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box; f). Responding to the Tender - Click 'My Response' under 'itt_32473', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) You can now use the 'Messages' function to communicate with the buyer and seek any clarification. Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT - There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk. Other Information: Please be advised that TUPE applies to this contract. The BSOL Procurement Collaborative anticipates that new contracts shall be awarded by Early August 22 and a Service Go Live Date of 1st December 2022 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b4fd882a-c078-4f32-9157-0b8ea6a419ec | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Feb 2022 | | Submission deadline | 31 Mar 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Dec 2022 - 30 Nov 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B15 1NU | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Edgbaston | | Westminster constituency | Birmingham Edgbaston | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85111600 - Orthotic services ## Release History - 25 Feb 2022 at 16:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b4fd882a-c078-4f32-9157-0b8ea6a419ec ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b4fd882a-c078-4f32-9157-0b8ea6a419ec 25th February 2022 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.uhb.nhs.uk - https://nhs.bravosolution.co.uk - https://nhs.bravosolution.co.uk/nhs_collaborative/web/login.html ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-a9fa6fec-f7a1-43d9-96b2-b2c6990b0352. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-a9fa6fec-f7a1-43d9-96b2-b2c6990b0352.json.