--- title: "Access Panels Framework Agreement" ocid: "ocds-b5fd17-aa0794a3-6f45-4c6c-9236-be7226e81837" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa0794a3-6f45-4c6c-9236-be7226e81837" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aa0794a3-6f45-4c6c-9236-be7226e81837.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-aa0794a3-6f45-4c6c-9236-be7226e81837.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WEST MIDLANDS COMBINED AUTHORITY" published: "2021-01-26" --- # Access Panels Framework Agreement Buyer: WEST MIDLANDS COMBINED AUTHORITY Current stage: Tender OCID: ocds-b5fd17-aa0794a3-6f45-4c6c-9236-be7226e81837 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa0794a3-6f45-4c6c-9236-be7226e81837) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-aa0794a3-6f45-4c6c-9236-be7226e81837.json) ## Summary The West Midlands Combined Authority is seeking partners through an open procurement process for the "Access Panels Framework Agreement," with the aim of enhancing the understanding of customer perceptions regarding transport services in the West Midlands. This four-year framework will require bidders to engage in market research and collect passenger data to identify transport needs and preferences. The tender was published on 26th January 2021, with a closing date for submissions set for 12:00 noon on 26th February 2021. The subsequent contract period is expected to run from 1st April 2021 to 31st March 2025. This opportunity presents significant growth potential for businesses specialising in market research services, especially those focused on social research. Companies that are small and medium-sized enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs) would be well-positioned to compete for this contract. The procurement method allows for multiple suppliers to be qualified, with the possibility of direct awards based on specific expertise, especially in areas like young demographics or data protection compliance. ## Notice TfWM (Transport for West Midlands) which is part of the WMCA (West Midlands Combined Authority) is looking to procure suitable partners on a four year maximum term Framework Agreement in order to understand how customers perceive the strengths and weaknesses of the transport offer and which aspects of new scheme investment generates increased usage and improved levels of satisfaction in the West Midlands area. Market research and passenger data enables TfWM to gather information about customers and provides important information to identify transport market size and market needs as well as better understanding what people want, need, perceive and believe about the transport network, services and future schemes in the West Midlands. The scope of this framework will enable TfWM to source online market research panellists primarily residing, but also non-residents regularly travelling in, the West Midlands conurbation. Please see the Specification for further details of the requirements of this framework. Each piece of work is envisaged to be awarded by a suitable mini competition process and up to four suitable suppliers will be qualified to the framework and invited to take part in each mini competition. If a specialist supplier is qualified to the framework that is focused on for example young, BAME or for GDPR purposes then TfWM reserves the right to make a direct award if deemed to be appropriate. In order to access the documents and submit a bid please do so through BravoSolution, the WMCA's e-tendering portal (https://wmca.bravosolution.co.uk). The tender reference is itt_912 and if you are not already registered on BravoSolution it is free and usually only takes a few minutes to do so. This tender is being evaluated on the basis of 70/30 quality/price and the closing date for submissions is 1200 noon on Friday 26th February 2021. If you have any clarification questions the deadline for submitting them is 1200 noon on Monday 22nd February 2021. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7f2dc514-a6e6-4947-9318-84b04c649660 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Jan 2021 | | Submission deadline | 26 Feb 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2021 - 31 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST MIDLANDS COMBINED AUTHORITY | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B19 3SD | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79315000 - Social research services ## Release History - 26 Jan 2021 at 17:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7f2dc514-a6e6-4947-9318-84b04c649660 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/7f2dc514-a6e6-4947-9318-84b04c649660 26th January 2021 - Opportunity notice on Contracts Finder ## Notice URLs - https://wmca.bravosolution.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa0794a3-6f45-4c6c-9236-be7226e81837. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aa0794a3-6f45-4c6c-9236-be7226e81837.json.