---
title: "Call Alarm Digital Upgrade"
ocid: "ocds-b5fd17-aa0adef2-e19e-47cb-9600-c194bb67fe15"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa0adef2-e19e-47cb-9600-c194bb67fe15"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aa0adef2-e19e-47cb-9600-c194bb67fe15.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-aa0adef2-e19e-47cb-9600-c194bb67fe15.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CITIZEN HOUSING GROUP LIMITED"
published: "2024-06-28"
---

# Call Alarm Digital Upgrade

Buyer: CITIZEN HOUSING GROUP LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-aa0adef2-e19e-47cb-9600-c194bb67fe15

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## Summary

The procurement process for the contract "Call Alarm Digital Upgrade" was awarded to Appello Smart Living Solutions Limited by the buying organisation CITIZEN HOUSING GROUP LIMITED. The contract falls under the industry category of Telecommunications equipment and supplies, with a total value of £130,000. The procurement method involved a selective call-off from a framework agreement. The tender period ended on 1st March 2024, and the contract period spans from 4th March 2024 to 3rd April 2025, with delivery addresses located in Birmingham, England.

This tender for Digital Social Alarm upgrades presents an opportunity for businesses in the telecare equipment and services sector, particularly those offering advanced solutions in telecommunications equipment. Small and medium-sized enterprises (SMEs) could find this tender suitable for competing. The framework agreement approach provides a streamlined process for procurement, allowing selected suppliers to offer their services based on agreed terms, fostering efficiency and collaboration in the supply chain.

## Notice

The contract is for the provision of Digital Social Alarm upgrades within two of Citizens living Schemes. The call-off has been made through the Procurement for Housing framework - Lot 1 Telecare: Equipment and Associated Services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/195b3159-16c2-4c83-973f-45a74c642bd2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jun 2024 |
| Submission deadline | 1 Mar 2024 |
| Future notice date | Not specified |
| Award date | 27 Jun 2024 |
| Contract period | 4 Mar 2024 - 3 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £130,000 |
| Lots value | Not specified |
| Awards value | £130,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITIZEN HOUSING GROUP LIMITED |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B37 7YN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG32 Solihull |
| Local authority | Solihull |
| Electoral ward | Bickenhill |
| Westminster constituency | Meriden and Solihull East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | APPELLO SMART LIVING SOLUTIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32500000 - Telecommunications equipment and supplies

## Release History

- 28 Jun 2024 at 12:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/195b3159-16c2-4c83-973f-45a74c642bd2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/195b3159-16c2-4c83-973f-45a74c642bd2
  28th June 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa0adef2-e19e-47cb-9600-c194bb67fe15. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aa0adef2-e19e-47cb-9600-c194bb67fe15.json.