--- title: "Annual support and maintenance of Ultraprep software" ocid: "ocds-b5fd17-aa0e9141-d5e3-41ab-94fc-1deb1d594410" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa0e9141-d5e3-41ab-94fc-1deb1d594410" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aa0e9141-d5e3-41ab-94fc-1deb1d594410.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-aa0e9141-d5e3-41ab-94fc-1deb1d594410.json" source: "Contracts Finder" current_stage: "Award" buyer: "North West Anglia NHS Foundation Trust" published: "2026-08-27" --- # Annual support and maintenance of Ultraprep software Buyer: North West Anglia NHS Foundation Trust Current stage: Award OCID: ocds-b5fd17-aa0e9141-d5e3-41ab-94fc-1deb1d594410 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa0e9141-d5e3-41ab-94fc-1deb1d594410) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-aa0e9141-d5e3-41ab-94fc-1deb1d594410.json) ## Summary North West Anglia NHS Foundation Trust procured annual support and maintenance for its Ultraprep medical software in Peterborough. The service covers full implementation support, integration with demographic systems, integration for document uploads, and ongoing technical support for patients and staff. It also includes expertise and advice on Digital Preoperative Assessment (POA). This is a healthcare software support service rather than a new software supply or construction requirement. The delivery address is Bretton Gate, Peterborough, PE3 9GZ, within the United Kingdom. The procurement’s main category is services, with the software classified as a medical software package. Suppliers active in NHS digital systems, clinical software support, integration and preoperative assessment technology would find the requirement most relevant. The procurement is complete and was awarded to Softcat plc on 20 August 2026. It used a selective procedure as a direct award call-off from the Digital Workplace Solutions 2 framework. The tender deadline was 29 May 2026 at 12:00. The awarded contract value is £222,720, with a contract period from 1 June 2026 to 31 May 2029. The selected supplier is Softcat plc. The award covers the full Ultraprep support and maintenance requirement described for the Trust, including implementation, system integrations, technical support, and POA expertise. The opportunity was identified as unsuitable for small and medium-sized enterprises and voluntary, community or social enterprises. For a supplier assessing future demand, this award demonstrates a three-year NHS requirement for specialist support around an established medical software platform. A credible competitor would need to provide reliable annual maintenance, implementation assistance and responsive technical support for both patients and staff. Relevant capability includes integrating demographic information and uploaded documents into clinical workflows, as well as understanding Digital Preoperative Assessment processes and advising users on their application. Experience supporting healthcare organisations and software used in patient-facing and staff-facing settings would strengthen a future proposition. Suppliers should also be able to operate through the relevant public sector technology framework route and demonstrate the organisational capacity to deliver sustained support across the contract lifecycle. ## Notice Annual support and maintenance of Ultraprep software which includes Full implementation support Demographic integration Document upload integration Ongoing technical support for patients and staff POA expertise and advice (Digital Preop Assessment). Direct award under Digital Workplace Solutions 2 framework. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eaf07c0f-bc5e-41f5-9c7f-61df23e5a733 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Aug 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 20 Aug 2026 | | Contract period | 1 Jun 2026 - 31 May 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £222,720 | | Lots value | Not specified | | Awards value | £222,720 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | North West Anglia NHS Foundation Trust | | Locality | PETERBOROUGH | | Postcode area | Peterborough | | Postcode | PE3 9GZ | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH4 Cambridgeshire and Peterborough | | ITL 3 | TLH41 Peterborough | | Local authority | Peterborough | | Electoral ward | Ravensthorpe | | Westminster constituency | Peterborough | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | Softcat Plc | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48180000 - Medical software package ## Release History - 27 Aug 2026 at 17:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eaf07c0f-bc5e-41f5-9c7f-61df23e5a733 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/eaf07c0f-bc5e-41f5-9c7f-61df23e5a733 27th August 2026 - Awarded contract notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa0e9141-d5e3-41ab-94fc-1deb1d594410. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aa0e9141-d5e3-41ab-94fc-1deb1d594410.json.