---
title: "Patient and Healthcare Communications and Related IT Services"
ocid: "ocds-b5fd17-aa211f32-5933-4c69-bb75-707ac7fd1111"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa211f32-5933-4c69-bb75-707ac7fd1111"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aa211f32-5933-4c69-bb75-707ac7fd1111.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-aa211f32-5933-4c69-bb75-707ac7fd1111.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH TEES AND HARTLEPOOL NHS FOUNDATION TRUST"
published: "2022-08-11"
---

# Patient and Healthcare Communications and Related IT Services

Buyer: NORTH TEES AND HARTLEPOOL NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-aa211f32-5933-4c69-bb75-707ac7fd1111

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## Summary

The North Tees & Hartlepool NHS Foundation Trust has awarded a contract for Patient and Healthcare Communications and Related IT Services to NETCALL TECHNOLOGY LIMITED. The contract, valued at £228,721 GBP, was awarded through a selective procurement method, specifically a call-off from a framework agreement. The contract period is from June 16, 2022, to June 15, 2025. The tender period ended on June 9, 2022, with a 36-month contract duration. This procurement falls under the services category and is relevant to the software package and information systems industry. The location for service delivery is in the North East region of the United Kingdom.

This procurement process by the North Tees & Hartlepool NHS Foundation Trust presents opportunities for businesses, particularly those in the IT services sector focusing on patient and healthcare communications. Small and medium enterprises (SMEs) are well-suited to participate, as the contract is identified to be suitable for SMEs. Businesses interested in providing licenses, professional services, support, and maintenance in the North East region can benefit from engaging with the buying organisation. The contract value and duration provide a stable opportunity for growth and long-term business partnerships.

## Notice

North Tees & Hartlepool NHS Foundation Trust have utilised a direct award to supplier Netcall using the NHS CS Framework - Patient Healthcare Communications and Related IT Services - Lot 1. The framework was utilised for the provision of Liciences, Professional Services, Support and Maintenance. The contract duration is 36 months. Additional information: North Tees & Hartlepool NHS Foundation Trust have utilised a direct award to supplier Netcall using the NHS CS Framework - Patient Healthcare Communications and Related IT Services - Lot 1. The framework was utilised for the provision of Liciences, Professional Services, Support and Maintenance. The contract duration is 36 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7c1f0b31-5e34-4008-a82d-1018f185375c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Aug 2022 |
| Submission deadline | 9 Jun 2022 |
| Future notice date | Not specified |
| Award date | 14 Jun 2022 |
| Contract period | 15 Jun 2022 - 15 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £228,721 |
| Lots value | Not specified |
| Awards value | £228,721 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH TEES AND HARTLEPOOL NHS FOUNDATION TRUST |
| Locality | STOCKTON-ON-TEES |
| Post town | Cleveland |
| Postcode | TS19 8PE |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Stockton-on-Tees |
| Electoral ward | Hardwick & Salters Lane |
| Westminster constituency | Stockton North |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 11 Aug 2022 at 09:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7c1f0b31-5e34-4008-a82d-1018f185375c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7c1f0b31-5e34-4008-a82d-1018f185375c
  11th August 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa211f32-5933-4c69-bb75-707ac7fd1111. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aa211f32-5933-4c69-bb75-707ac7fd1111.json.